National Accounts Specialist

Mohawk Industries, Inc. • Dallas, TX

2d

About The Position

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. The National Accounts Specialist is an established performer who works to facilitate and support customer relations, projects, and other initiatives of the National Accounts sales function. This role will be responsible for ensuring positive business relationships by organizing effective and efficient communication between the National Accounts sales teams, customers, and other cross-functional departments.

Requirements

• Bachelor’s degree in a related field preferred.
• 2-4 years’ relevant experience OR equivalent combination of education and experience.
• Experience in SAP preferred.
• Experience in sales support preferred.
• Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient in using Microsoft Office Suite products.
• The ability to lift 50 pounds regularly.

Responsibilities

• Primary contact for National Account customers to provide overall day-to-day.
• Collaborate with the sales team to develop and implement strategic plans for the National Accounts function.
• Proactively monitor and assess accounts for program and process improvement opportunities.
• Prepare and analyze sales, inventory, pricing, and account reports to assist leadership with account decisions.
• Assist with preparing sales presentations used by National Accounts sales teams.
• Work cross-functionally with internal teams such as Supply Chain, Inventory Management, Credit, etc., as the liaison for assigned National Accounts to resolve issues, including delivery discrepancies, delinquencies, and inventory issues.
• Work with the National Account sales team to communicate account expectations, specifications, pricing, and inventory availability.
• Maintain and update the system to ensure up-to-date customer information.
• Perform other duties as needed.

Benefits

• We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.
• Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level