National Accounts Consultant-Employee Benefits

The Standard • Tampa, FL

2d • Remote

About The Position

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary: Join our team as a National Accounts Manager and play a crucial role in driving premium growth and maximizing customer retention among accounts with over 5,000 lives. You'll proactively identify and pursue opportunities, acting as a strategic and consultative partner focused on revenue generation and maintaining profitable relationships. In this dynamic position, you'll lead renewal strategies, analyze customer data and claim trends, and collaborate across divisions—including Sales, Underwriting, Benefits, and Consulting—to deliver tailored solutions. Take charge of root cause analysis, customer metrics, strategic account planning, and help drive finalist meetings to secure business and ensure exceptional service. If you thrive in a fast-paced environment and are passionate about making an impact, this is your chance to excel in a high-profile role managing complex national accounts. As a National Accounts Manager, you’ll play a vital role in accelerating premium growth and maximizing retention of large, profitable customer accounts. You’ll develop and execute innovative strategies to expand your account block, acting as a subject matter expert on tools, resources, and inforce capabilities. Your expertise in absence management, statutory regulations, and claims will ensure optimal customer experiences, while your ability to bring in the right resources at the right time sets you apart. You’ll own customer relationships throughout their entire lifecycle—leading renewals, analyzing pricing and claim trends, and delivering tailored solutions that meet service expectations. Your strong influence and collaboration across departments will drive the successful implementation of solutions and exceptional service delivery. In this dynamic role, you’ll stay ahead by understanding competitors’ strengths and weaknesses, and continuously compete with fresh capabilities. You’ll leverage analytical insights with internal partners to enhance claims service, improve results, and boost satisfaction and retention. Stewardship presentations and clear reporting will empower customers and consultants to make informed decisions, from renewing coverages to negotiating performance guarantees. Your responsibilities include managing the logistics for impactful sales and customer presentations, keeping internal customer documentation up to date, and fostering strong business relationships at every organizational level. If you thrive on strategy, collaboration, and driving business growth, this is the opportunity to make a significant impact in a high-profile, consultative role.

Requirements

• A bachelor’s degree is required.
• Requires 5+ years’ of demonstrated relationship management experience in the group insurance, benefits field.
• Life and Disability insurance license for all states within the office’s assigned territory.
• Engaging Hearts & Minds: Creates a team identity and builds momentum toward a shared purpose.
• Strategic Visioning: Considers different future scenarios, opportunities and risks to generate operational plans that align with the business unit/function’s strategic vision.
• Improvement Mindset: Continually seeks new ways to create business/ customer value by identifying and implementing opportunities for improved efficiency, effectiveness and innovation.

Nice To Haves

• FLMI, CPDM and/or CEBS preferred.

Responsibilities

• Driving premium growth and maximizing customer retention among accounts with over 5,000 lives.
• Proactively identify and pursue opportunities, acting as a strategic and consultative partner focused on revenue generation and maintaining profitable relationships.
• Lead renewal strategies, analyze customer data and claim trends, and collaborate across divisions—including Sales, Underwriting, Benefits, and Consulting—to deliver tailored solutions.
• Take charge of root cause analysis, customer metrics, strategic account planning, and help drive finalist meetings to secure business and ensure exceptional service.
• Develop and execute innovative strategies to expand your account block, acting as a subject matter expert on tools, resources, and inforce capabilities.
• Own customer relationships throughout their entire lifecycle—leading renewals, analyzing pricing and claim trends, and delivering tailored solutions that meet service expectations.
• Leverage analytical insights with internal partners to enhance claims service, improve results, and boost satisfaction and retention.
• Managing the logistics for impactful sales and customer presentations, keeping internal customer documentation up to date, and fostering strong business relationships at every organizational level.

Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees