National Account Sales Coordinator
About The Position
Batteries Plus is looking for a National Accounts Sales Coordinator to support our National Accounts customers, Commercial Sales team, and store locations. In this role, you'll help ensure a smooth and efficient customer experience through accurate order processing, responsive communication, and proactive problem-solving. You'll work closely with internal teams to manage sales programs, resolve issues, and maintain strong customer relationships that help power our nationwide partnerships.
Requirements
- High school diploma or equivalent required; Associate's degree in Business or related field preferred.
- 1-3 years of experience in order management, sales support, or customer service.
- Experience with commercial or retail sales environments preferred.
- Proficiency with Salesforce, Google Workspace, Microsoft Office, and order management systems.
- Strong organizational and problem-solving skills with high attention to detail.
- Excellent communication skills.
- Ability to manage multiple priorities with a sense of urgency.
Nice To Haves
- Associate's degree in Business or related field
- Experience with commercial or retail sales environments
Responsibilities
- Serve as the main point of contact for store-level National Account inquiries.
- Respond to customer questions about orders, invoices, returns, and credits.
- Enter and process orders, quotes, and returns with accuracy and timeliness.
- Track shipments and update customers and stores on delivery status.
- Monitor key performance metrics and follow up to resolve order or invoice issues.
- Partner with internal teams and Accounting to resolve discrepancies and improve processes.
- Maintain and update customer agreements, vendor forms, and contract pricing in internal systems.
- Prepare sales reports and assist the Commercial Sales team with cross-referencing products and data.
- Support assigned projects and initiatives that enhance the customer and sales experience.
Benefits
- Join a company that powers people's lives every day.
- Be part of a collaborative, customer-focused team that values service, accuracy, and efficiency.
- Enjoy competitive pay, comprehensive benefits, and opportunities to grow within our Commercial Sales organization.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Electrical Equipment, Appliance, and Component Manufacturing
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
