National Account Sales Associate, Security

Johnson Controls • Bentonville, AR

1d • $72,000 - $108,000

About The Position

Advance your career with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas – your next great opportunity is just a few clicks away! We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including: Competitive salary Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one An encouraging and collaborative team environment that values diverse perspectives and fosters innovation On-the-job and cross-training opportunities A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in the Life of the Building of the Future Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls. What you will do: The National Account Sales Associate– Security supports the execution and day-to-day management of Johnson Controls’ Walmart Security National Account, working directly with the Strategic Account Manager. This role is focused on account execution, coordination, and operational support to ensure consistent delivery, responsiveness, and internal alignment across Walmart’s large, multi-site security portfolio. The National Account Sales Associate plays a critical role in enabling scale by supporting pricing, service coordination, reporting, and internal communication—allowing the lead NAM to focus on strategic growth and senior customer engagement. How you will do it:

Requirements

• 2–5 years of experience in sales support, account management, or national/strategic accounts, preferably in Security, Fire, or Building Technologies.
• Experience supporting large, multi-site enterprise customers.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM, quoting, and service management tools.
• Strong written and verbal communication skills.

Nice To Haves

• Familiarity with security systems (Access Control, CCTV, alarms).
• Experience supporting accounts with formal SLAs and KPI requirements.
• Exposure to retail or national accounts environments.

Responsibilities

• Support security sales activities across Walmart locations, including Access Control, CCTV, alarm systems, PSA services, and special projects.
• Assist with quote development, estimate preparation, internal approvals, and Compass submissions.
• Track and maintain pipeline, bookings, forecast updates, and account activity in required systems.
• Support ServiceChannel workflows, including call tracking, ticket follow-up, and coordination with service and operations teams.
• Assist with monitoring and follow-up on service KPIs, escalations, and customer issues.
• Coordinate with internal stakeholders to ensure timely execution and issue resolution across regions.
• Assist with pricing validation, rate sheets, and quick-turn requests, particularly for high-volume store projects.
• Support documentation related to SLAs, KPIs, and account processes.
• Maintain accurate records, trackers, and action logs to support execution consistency.
• Prepare monthly and quarterly account reporting related to security performance, service activity, and pipeline.
• Support preparation of materials for internal reviews and customer business reviews.
• Ensure clear communication and follow-through across Sales, Operations, Program Management, and Finance.

Benefits

• Competitive salary
• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
• On-the-job and cross-training opportunities
• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
• JCI Employee discount programs (The Loop by Perk Spot)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees