National Account Manager

QXO•Herndon, VA

2d•Remote

About The Position

The National Account Manager, Multi-Family is responsible for developing and maintaining strong relationships with multi-family stakeholders and key partners, both internally and externally. This role analyzes performance metrics to drive strategic decision making, supports revenue growth and profitability, and leads the coordination, execution, and oversight of the sales process for opportunities within the segment.

Requirements

Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience.
10+ years of sales or national account management experience in exterior building products or a related industry.
Proven track record managing complex, high-value customer relationships and delivering revenue growth.
Strong financial acumen, including pricing strategy, margin management, and business planning.
Demonstrated ability to negotiate contracts and manage large, dynamic customer portfolios.
Experience leveraging CRM and business intelligence platforms (such as Salesforce, Cognos, Tableau, or Mincron).
Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
Excellent written and verbal communication skills with the ability to influence internal and external stakeholders.
Valid driver’s license and willingness to travel as required.

Responsibilities

Own the performance, growth, and strategic direction of assigned national and regional accounts.
Drive revenue and profitability through account expansion, cross-selling, and new business development.
Prospect, onboard, and grow new national or regional accounts to expand the customer portfolio.
Build and maintain strong relationships with key customer stakeholders to ensure long-term success and satisfaction.
Lead contract negotiations, pricing strategies, and commercial agreements aligned with company objectives.
Partner cross-functionally with sales, operations, finance, and divisional teams to ensure successful execution and delivery.
Develop and maintain vendor relationships to support national account opportunities and solutions.
Monitor market trends, competitive activity, and customer needs to identify growth opportunities.
Analyze account performance, financial metrics, and sales data to guide strategy and decision making.
Utilize CRM and business intelligence tools to manage pipeline, forecast revenue, and track portfolio health.
Share best practices and provide informal mentorship or workload support within the team as needed.
Extensive travel requirements as needed for business purposes
Office work to be completed remotely and/or available branch offices in responsible markets