National Account Manager
About The Position
For more than 75 years, Hoffmaster has elevated the way people dine, entertain and bake though premium sustainable tableware. Be a part of what's next and Elevate Your Career with Hoffmaster! National Account Manager Drive Growth. Strengthen Partnerships. Deliver Results. Are you a relationship-driven sales professional who thrives on strategic accounts and complex customer partnerships? As a National Account Manager, you’ll own the execution of account strategies that drive profitable growth, strengthen customer relationships, and align closely with Hoffmaster’s business objectives. In this high-impact role, you’ll serve as the primary point of contact for assigned national accounts, partnering cross-functionally to manage contracts, forecasts, pricing strategies, and growth initiatives across branded and private label products.
Responsibilities
- Own and execute strategic account plans, ensuring alignment with Hoffmaster’s sales, growth, and profitability goals
- Serve as the primary customer contact, building strong, trusted relationships that drive engagement and satisfaction
- Manage contract execution and negotiations, supporting implementation, renewals, and ongoing compliance
- Analyze market and customer insights, using data, trends, and competitive intelligence to inform account strategy
- Lead customer business reviews, including line reviews, promotional planning, and state-of-the-business discussions
- Develop accurate volume forecasts, supporting base business, promotions, and new product launches
- Identify risks and growth opportunities, proactively recommending pricing and portfolio strategies to leadership
- Communicate strategy and results, presenting operating plans, performance updates, and growth opportunities to Sales and Executive Leadership
- Partner cross-functionally, working with Sales, Marketing, Finance, and Product Development to evaluate customer needs and solutions
- Support new product development, providing customer insight on product design, packaging, and merchandising
- Conduct field research, identifying competitive positioning, whitespace opportunities, and expansion within existing accounts
- Ensure forecast accuracy, partnering with Marketing and Production Planning to support supply and execution
Benefits
- Medical, Dental, Vision, Life and Disability insurances
- Tuition and Student Loan repayment assistance
- Physical and Mental wellness programs
- Paid vacation and holidays
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
