National Account Manager

GN Group

30d

About The Position

National Account Manager Individual contributor tasked with delivering results that make a significant contribution to annual sales objectives across a territory of named enterprise customers. Responsible for delivering customer account plans, excellent account and territory management supporting audio and video conferencing product portfolio. Resolves day-to-day issues/escalation points. Key Responsibilities: - Typically reports to Global Account Manager, Senior Key Account Manager, local Regional- or National Sales Manager. -The position will oversee a geographic territory with customer HQ's located predominantly across North America. - Accountable for the sales performance of a given field sales territory or given account(s). - Accountable for achieving sales targets and related KPI’s as agreed with the manager across audio & video conferencing product lines. - Accountable for developing the base of actively buying customers in the territory/with the account(s) by deploying appropriate sales support tools. - Territory/account management incl. customer mapping, call planning, call preparations and follow through. - Provide thorough product knowledge to customers incl. differentiation to competition - Provide hands-on product support to customers. - Perform business and customer analytics and identify and manage sales opportunities. - Plan and support marketing support to customers. - Customer Relationship Management planning and reporting as well as other admin duties.

Requirements

Education minimum at Bachelor level or relevant sales related training/certification.
Minimum 7 - 10 years of commercial enterprise sales experience.
Competencies in MS Office, and Customer Relationships Management Systems.
Experience selling audio end point devices and conference room video technology solutions to enterprise accounts.

Responsibilities

Delivering customer account plans
Account and territory management
Resolves day-to-day issues/escalation points
Accountable for the sales performance of a given field sales territory or given account(s).
Achieving sales targets and related KPI’s as agreed with the manager across audio & video conferencing product lines.
Developing the base of actively buying customers in the territory/with the account(s) by deploying appropriate sales support tools.
Territory/account management incl. customer mapping, call planning, call preparations and follow through.
Provide thorough product knowledge to customers incl. differentiation to competition
Provide hands-on product support to customers.
Perform business and customer analytics and identify and manage sales opportunities.
Plan and support marketing support to customers.
Customer Relationship Management planning and reporting as well as other admin duties.