National Account Manager-Healthcare Sector
About The Position
This is a remote Sales role that can be located anywhere is the United States. This role will be known as National Account Manager among colleagues and within the PRO business. Within the broader SCJ organization, the job is graded as a Manager, Sales, Account Management. Position Summary The National Account Manager for the Healthcare sector is responsible for developing and executing strategic sales initiatives, managing relationships with the company’s largest healthcare customers, and winning new healthcare business. In this role, you will drive revenue growth by developing and executing national account strategies, negotiating contracts, winning new business, and ensuring customer satisfaction across key healthcare accounts. This position reports to the Director of National Accounts.
Requirements
- Bachelor’s Degree
- Minimum of five years’ previous selling experience managing large healthcare accounts
- Qualified candidates must be legally authorized to work in the United States
Nice To Haves
- Experience managing sales relationships in a non-durable selling environment (e.g. PPE, tools, cleaning, hygiene, paper etc.)
- Experience of selling through distribution and selling B2B essential
- Highly competitive and resilient nature with a hunter mentality
- Exceptional customer relationship skills
- Excellent negotiation skills
- Outstanding communication skills
- Ability to think creatively.
- Presents a professional and positive image at all times.
- Exemplary organizational and time management skills with approx. 20-50% overnight travel
- This position is not eligible for domestic or international relocation.
- Up to 50% travel
Responsibilities
- Strategic Account Management: Develop, implement, and track strategic sales plans and initiatives to meet defined goals within a defined book of healthcare business
- Build and maintain strong relationships with key decision-makers across the respective healthcare end users, GPOs, and distributor partners
- Negotiate contracts including pricing, terms, and service agreements
- Conduct Quarterly Business Reviews (QBRs) and Joint Business Planning (JBP) sessions with key healthcare accounts as well as key distributor partners, ensuring alignment to business goals and performance metrics
- Resolve customer issues promptly and effectively
- Ensure long-term customer satisfaction, increase customer retention and mitigate churn
- Accurate & complete CRM Updates Sales & Revenue Growth: Drive new business development efforts to support top-line growth, including identifying and securing new healthcare opportunities
- Monitor market, category, segment, and competitive trends and activity to inform and adjust strategic initiatives
- Oversee sales forecasts, budgets, and key performance metrics
- Consistently achieve or exceed targeted sales, delivered profit margin, and functional expense goals Collaboration: Coordinate with marketing, product development, supply chain/demand planning and sales operations to ensure brand consistency, accurate forecasting, and service excellence
- Partner with Field Sales and National Distribution to secure and execute new business conversions
- Enable Field Sales team to execute the national/headquarter strategy or new business conversion plans through clearly defined process, expectations, and targeted training and communication
- Represent the company at key trade shows and customer meetings
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What This Job Offers
Job Type
Full-time
Career Level
Manager
