National Account Manager

The Step2 Company, LLC•Streetsboro, OH

10h•Hybrid

About The Position

The Step2 Company is the largest American manufacturer of preschool and toddler toys and one of the world’s largest rotational molders of plastics. It’s our mission to be the leading innovator of children's products that build imaginations and enrich the family's celebration of childhood. Step2 proudly employs moms, dads, grandparents, aunts, uncles and everyone in between. We offer an environment of fun and hard work. Our mission of bringing families together isn’t just for our customers. The Step2 family starts with our employees and we’re excited that you’re interested in joining our team! We are on the hunt for a high performing National Account Manager with a strong desire to be part of a winning team. This individual will be integral in our efforts to expand the Step2 business and fuel growth within new and existing retailer partners across the US. The ideal candidate will demonstrate a deep understanding of retail channels, possess strong communication skills and excel in building relationships internally and externally. We are looking for a self-starter with a “can do” attitude who thrives in a fast-paced environment and is easily motivated by ever-changing business environments. This position will largely support the non-toy sector of our business in the Home Improvement, DIY, and other channels with high growth potential. Location: Hybrid or Remote with a preference local to Streetsboro, OH

Requirements

A Bachelor’s Degree required
5 years+ sales experience in Consumer Packaged Goods sales. Big box retail selling experience in hard goods experience is required. Strong store and ecomm experience preferred.
Strong understanding of omni channel sales is required.
A Proven track record of building strong customer relationships resulting in growing business and share.
Prior experience working with outside manufacturer representatives preferred
Strong oral and written communication skills
A self-starter with strong interpersonal skills with the ability to work independently and within a team environment.
Strong analytical skills and business acumen
Ability to prioritize and drive action
An entrepreneurial mindset and the ability to work in an agile and lean organization without day to day supervision
Attention to detail and the ability to manage multiple projects and competing priorities simultaneously
Ability to think critically, while problem-solving in a fast-paced environment with shifting priorities
Must have the ability to develop and maintain solid working relationships across organization and with customers Excellent computer skills in MS Office (Word, Excel, PowerPoint, Teams)
Ability to travel as necessary to customer meetings and our headquarters in Streetsboro, OH.

Nice To Haves

Prior experience working with outside manufacturer representatives preferred

Responsibilities

Manage and grow existing business in select National accounts within area of responsibility as well as support growth through new channels
Leads the development of specific account strategies that deliver our financial goals- both long term and short term
Frequently interact with customer personnel to drive the execution of our programs and further our relationships
Develop a strategic plan, ensure alignment with broader organizational objectives, and prioritize opportunities in alignment with Step2 growth goals
Prepare and present sales presentations and line reviews in a professional manner- clearly articulate product features and benefits and influence using insights and facts
Use POS, market insights and available financial internal data to maximize sales, market share and profitability.
Work collaboratively across multiple functions including but not limited to Product Management, Marketing, Demand Planning, R&D, Engineering and Finance
Become the expert on assigned accounts, processes and portals. Understand the retailer’s needs, strategies, and objectives
Drive eCommerce growth in new categories
Accountable for customer sales revenue and profitability
Provide direction to outside sales and manufacturer representatives where applicable and identify KPIs to evaluate ROI
Work closely with Demand Planning Team to ensure alignment on monthly, quarterly and annual forecast.
Monitor weekly POS data to identify key trends and develop action plans based on sales trends
Manage customer program expenses to maximize ROI and account profitability
Channel manage SKU assortment across a number of Bricks & Mortar and Omni Channel customers
Monitor monthly shipments in accordance with budget and customer needs
Other projects and duties as assigned.