National Account Manager

Renishaw

About The Position

Account Managers serve as the primary liaison between LexisNexis Risk Solutions and its customers. Their core priority is to understand and address client needs quickly and effectively, building strong, long-term relationships grounded in trust and value delivery. Within the Healthcare segment, the Account Manager is responsible for managing a portfolio of accounts, developing strategic partnerships with senior-level decision-makers and influencers, and ensuring a consistently high level of customer satisfaction.

Requirements

Strong consultative approach to account management
High empathy and emotional intelligence
Excellent communication and interpersonal skills
Active listening and problem-solving ability
Results-oriented mindset with strong commercial awareness
Sound business judgment
Skilled negotiation and influencing capabilities

Nice To Haves

Familiarity with the Healthcare Payer market preferred

Responsibilities

Build and maintain long-term relationships with key stakeholders across assigned healthcare accounts
Lead regular status updates and strategic review meetings to ensure value delivery and alignment with client expectations
Serve as the primary point of contact for client needs, concerns, and escalations
Triage client issues and coordinate cross-functional internal teams to deliver effective, timely solutions
Present clear, actionable solutions to clients and ensure follow-through
Track deliverables against contractual commitments to ensure all obligations are met
Validate invoices against delivery reports to ensure accuracy and compliance
Manage contract renewal timelines and lead renewal discussions to secure and grow revenue
Identify, develop, and close upsell opportunities within the existing customer base
Proactively uncover opportunities to introduce new products and expand account value