National Account Manager

Jazwares Careers • Los Angeles, CA

8d • Hybrid

About The Position

As the National Account Manager, you will develop and execute the sales strategy for the SquishPillow brand, driving growth across mass, regional, and specialty bedding retailers, as well as potential distributors. You’ll collaborate with sales operations and partner with cross-functional sales leads to expand retail relationships and maximize brand presence. Experience in pillows, bedding, home goods, or related categories is a plus.

Requirements

• Bachelor's degree in business, finance, economics, or industry relevant field is a plus
• 5+ years of sales experience with consumer goods, customer service, and/or managing relationships with major retailers
• 2+ years of leadership experience
• Proven track record of meeting or exceeding sales quotas
• Experience with direct buyer and vendor manager relationships
• Strong verbal and written communication skills
• Ability to thrive in a fast-paced environment
• Strong interpersonal skills with the ability to develop productive and professional relationships
• Strong proficiency in Microsoft Office, with advanced understanding of Excel & G-Suite
• Able to work cross-functionally, collaboratively, and reciprocally with multiple departments
• Self-Motivated and a self-starter
• Able to multitask, organize, prioritize, and manage time efficiently
• Can easily adapt to shifting priorities, and can manage multiple priorities at one time
• Excellent attention to detail
• Ability to deal effectively with diverse individuals at all organizational levels in a professional manner
• A mindset that is collaborative, and growth oriented
• Analytical
• Effective problem solver and critical thinker; proactive in resolving issues
• Excellent customer service skills
• Strong presentation skills, with the ability to influence decision makers
• Proficient with common customer success and customer relationship management software (Gainsight, salesforce, etc)
• Excellent negotiation skills
• Strong project management skills
• Travel Required: Yes - Often

Nice To Haves

• Experience in pillows, bedding, home goods, or related categories is a plus.
• Experience within the toy, entertainment, or licensed goods industry.
• Experience in (sales, brand, PD, etc.) within consumer products

Responsibilities

• Being the primary point of contact on named accounts with end-to-end ownership of forecasting/execution/performance
• Working collaboratively with retailers to increase revenue and profitability - It is crucial to understand each customer’s business strategy and tailor ranging and promo suggestions to maximize placement on new and existing brands
• Leading term negotiations with customers annually to ensure sustainable growth for the business
• Working with planning and procurement to ensure that volumes are placed in line with agreed forecasts and timescales
• Working day-to-day with named operations contacts to ensure consistent supply of stock into retail
• Presenting to customers, licensors and the wider Jazwares team as needed
• People management responsibilities to include identification and fostering of individual team member growth plans. Provide team members with the appropriate training, tools, direction, and motivation to enable their success
• Assisting on projects to drive efficiencies and profitability across the wider team
• Attending industry events
• Achieves sales forecast, distribution, pricing, promotion, and shelving objectives within assigned segments
• Communicates information and customer needs across the organization - leads, organizes and facilitates both internal and external teams to meet customer’s needs
• Develops customer business plans that considers long-term goals, strategies and results - considers the profit and volume implications of various alternatives to both Jazwares and our customers
• Develops conceptual presentations drawing from all internal and external resources
• Negotiates business plans at customer business planning sessions to achieve business unit’s short and long-term volume and profit goals while conforming to Jazwares policies
• Works closely with the Supply-Demand Planning Team at Jazwares to ensure correct forecast is implemented and executed
• Manage and deliver P&L Statements
• Work collaboratively with cross functional teams
• Strategically build a sustainable commercial plan
• Weekly reporting summary
• Build on strong customer relationships and deliver sustainable growth
• Perform other duties as assigned

Benefits

• Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.
• Our work environment provides a flexible work schedule that includes a Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.
• Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level