National Account Manager

Highland Spring Group

1d

About The Position

Highland Spring, the UK’s No.1 water brand, is seeking a National Account Manager to grow its strategic partnership with Tesco. This role involves owning and driving the performance of Highland Spring’s largest grocery customer, leading strategic initiatives for sustainable, profitable growth. The position requires strong commercial acumen, outstanding negotiation skills, and the ability to build and leverage senior customer relationships. Responsibilities include day-to-day ownership of the Tesco account, leading annual agreements, managing commercial plans, and developing strong buyer and cross-functional relationships. The National Account Manager will also play a key role in shaping longer-term customer strategy, identifying growth opportunities, and ensuring alignment with wider business objectives. This role is ideal for someone who thrives on accountability, operates effectively at pace, and can combine data-led insight with strong relationship management to deliver outstanding commercial results in a fast-paced FMCG environment.

Requirements

• FMCG sales experience, ideally within grocery
• Experience supporting a Top 4 UK grocery account; Tesco experience would be an advantage
• Strong commercial and numerical skills
• Confidence working with data, analysis and reporting tools
• Good organisational and project management skills
• The ability to build relationships and influence both internally and externally
• Experience of forecasting and demand planning

Nice To Haves

• Experience in beverages or premium FMCG brands
• Exposure to Joint Business Planning and annual negotiations
• An understanding of trade investment management

Responsibilities

• Lead the development and delivery of the annual Joint Business Plan for Tesco
• Lead annual terms negotiations and high-impact commercial reviews
• Own and manage all aspects of the Tesco P&L, driving profitable and sustainable growth across the account in line with overall business objectives
• Build and maintain strong, collaborative relationships with Tesco buying, category, and key stakeholder contacts
• Lead end-to-end promotional planning, ensuring alignment to brand strategy and delivery against profitability targets
• Evaluate promotional performance and optimise return on trade investment
• Identify risks and opportunities through analysis of category, shopper, and performance data, translating insight into action
• Support and influence range reviews, line changes, and new product launches to maximise distribution and visibility
• Work cross-functionally with Category, Marketing, Supply Chain, and Finance to deliver aligned, best-in-class plans
• Own the forecasting process, ensuring accuracy across short- and long-term plans and supporting best-in-class availability
• Act as an ambassador for Highland Spring in all customer interactions, reviews, and external engagements

Benefits

• A competitive package with bonus and benefits
• Opportunities for professional development and cross-functional career growth
• A flexible and trusting working environment
• The opportunity to make a visible impact in a business that is proud of its products, people and purpose

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed