National Account Manager (NAM)
About The Position
We have an immediate opening for the position of National Account Manager. This position is multifaceted involving management, support, and development of current and future National Accounts. The National Account Manager will work closely with the Kidde Commercial District Managers and Strategic Accounts team to support and grow National Accounts. This position is also responsible for ongoing training of the National Accounts Sales and Technical Teams. The National Account Manager is responsible for implementing a sales strategy and setting account objectives that will strengthen the existing relationship and support the sales objectives of the National Accounts. Strong customer representative, sales and negotiation skills are critical in building and maintaining healthy relationships with key customers. Maintaining a high level of credibility with National Account clients is essential to becoming an integral part of their Life Safety product decision-making process resulting in Kidde Commercial growth and long-term success. This position is not an office-based position and can be located anywhere in the United States.
Requirements
- Bachelor’s Degree
- 3+ years of experience working in the Life Safety Industry
- 3+ years of experience utilizing Customer Relationship Management (CRM) skills and knowledge of CRM tools (i.e. Salesforce)
- 3+ Years of Experience with National Account Management
Nice To Haves
- Experience with Edwards or Kidde Life Safety products
- Bachelor's degree or equivalent trade experience
- Strong interpersonal and customer relationship skills supported by previous experience
- Proven ability to multi-task, manage multiple projects and effectively determine priorities
- Marketing communication and strategic planning skills
- Strong knowledge of Fire Systems
- Strong presentation skills with the ability to train on various industry related topics technical know-how.
- Knowledge of the wholesale distribution market preferred
- Proactive and results-oriented to work in a rapidly growing industry
- Strong problem-solving, strategic thinking, and analytical skills required
- Strong team-oriented, foster teamwork with improved ideas and resolution to problems
- Customer Relationship Management (CRM) skills and knowledge of CRM tools (i.e. Salesforce)
- Strong computer skills essential – thorough knowledge of Word, Excel, PowerPoint, and web-based applications.
- Ability to effectively work remotely and in a fast-paced environment
- Extensive travel s required for effective customer and team support; approximately 50%
- Valid driver's license
Responsibilities
- Participate in the development and implementation of the sales strategy plan to ultimately achieve sales objectives.
- Conduct numerous face-to-face meetings and strategic conference calls with customers to gather and document the changing needs of the national account and their end-users.
- Conduct numerous face-to-face meetings and presentations to educate on the Kidde Commercial product line and application solutions.
- Work with product development and product management/marketing to ensure products support customer needs based on VOC meetings.
- Training on Kidde Commercial products and programming of FX and VS fire panels
- Help identify the National Account’s internal strengths and weaknesses, as well as its external opportunities and threats.
- Coordinate with company executives and sales & marketing professionals to analyze market trends.
- Participate during internal sales calls and monthly meetings and report on partner-facing activities.
- Work with National Account and Internal Marketing teams to coordinate and execute annual marketing and promotional campaigns.
Benefits
- Individuals may be eligible for an annual performance bonus based on both individual and company’s performance.
- Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, company holidays), 401(k) with employer match, EAP assistance, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
