National Account Manager - MEP

White CapAtlanta, GA
Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. The National Account Manager is responsible for overseeing the relationship of White Cap's largest national customers by working with their corporate decision makers and White Cap stakeholders to drive sales growth. This role will own the C-suite relationship, create executive account strategies, secure category program business, and leverage analytics to drive account growth. The National Account Manager serves as the lead resource to accomplish the complete ownership of these customers and manages a 10 – 12 customer portfolio of $50M – $100M in revenue. An acceptable Motor Vehicle Record (MVR) report is a requirement for this position. White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers.

Requirements

  • Typically requires BS/BA in a related discipline.
  • Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field.
  • Certification is required in some areas.
  • An acceptable Motor Vehicle Record (MVR) report.

Nice To Haves

  • 5+ years sales experience in commercial construction supply distribution, with strong past performance.
  • History of building relationships with corporate-level customers to drive customer sales.
  • Strong presentation skills, with proficiency in PowerPoint.
  • Strong analytical skills, with proficiency in using PowerBI and Excel.
  • Experience with CRM (e.g., SFDC).

Responsibilities

  • Develops and manages new and existing corporate customer relationships, including C-suite leaders, to maximize account profitability, while supporting Account Managers by assisting with customer relationships and selling on large projects.
  • Coordinates with Sales Leadership (e.g., VP of Sales, Regional Sales Managers) to drive sales on key projects and program opportunities.
  • Drives continuity between our field teams and the customer's offices.
  • Builds and maintains strong relationships with job site superintendents, customer field contacts, and a wide network of stakeholders within the strategic account and surrounding areas.
  • Develops and executes strategic key account plans aligned with the account’s goals to drive customer growth, leveraging analytics to enhance performance visibility and identify growth opportunities.
  • Proposes and secures customer category programs (Safety program, Tool program etc).
  • Advocates for account needs by convening and steering the sales team, rallying resources, and calling people to action in order to build credibility and track results.
  • Cooperates with internal stakeholders (e.g., Operations) to drive account’s success.
  • Coordinates complaints as the first point of contact (handling by sales).
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