National Account Manager - Hardware Retail

Emerson • Saint Louis, MO

7h

About The Position

If you are a National Account Manager professional looking for an opportunity to grow your career, this role offers the chance to build strong partnerships, drive strategic sales initiatives, and influence product success across the hardware channel. You will collaborate closely with internal teams and key retail partners to develop innovative strategies, lead promotional execution, and strengthen the Craftsman brand presence in the marketplace.

Requirements

• A combination of relevant experience and education that equips you to succeed in account management, sales, or a related field including a Bachelor's degree in Business, Marketing, Statistics or related field.
• Experience supporting customer relationships and sales activities in a business environment.
• Proficiency with Microsoft Excel, PowerPoint, and Word.
• Ability to interpret and use data for forecasting, reporting, and strategic decision-making.
• Strong interpersonal and communication skills, with a focus on delivering excellent service to partners and internal teams.
• Demonstrated leadership skills with the ability to influence stakeholders and coordinate cross-functional initiatives.
• Flexibility to travel as business needs require.

Nice To Haves

• Advanced education such as an MBA or coursework in business or marketing.
• Experience working within the retail hardware channel or a similar retail-focused environment.
• Strong organizational and written communication skills with confidence in delivering presentations.
• Ability to manage multiple projects simultaneously while maintaining accuracy and attention to detail.
• A proactive approach to work, demonstrating reliability and adaptability in fast-paced settings.
• Strong analytical thinking with the ability to generate creative, customer‑focused ideas and solutions.

Responsibilities

• Build and maintain effective day-to-day relationships with key retail channel partners—including Ace Hardware, Blain’s, Fleet Farm, and others—to understand their needs and support sustainable growth.
• Serve as an internal champion for the Craftsman line of wet/dry vacuums, filters, and accessories by advocating for resources to drive the business forward.
• Lead strategy and sales execution, including line reviews, product launches, and promo proposals.
• Prepare and share weekly and quarterly sales reports using partner-supplied data to keep internal teams informed about performance and trends.
• Coordinate cross-functional teams to develop and deliver presentations for both internal updates and external business discussions.
• Maintain an in-depth understanding of the product line and competitive landscape, continually enhancing your market knowledge.
• Develop presentations and contribute to critical business unit and corporate meetings as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level