National Account Manager - Amazon

Monster•Seattle, WA

16h•$95,250 - $127,000

About The Position

In the position of National Account Manager - Amazon, you will be responsible for day-to-day account management, growth strategy execution, and relationship management for Amazon business. Lead customer engagement, business development conversations, and cross-functional execution. Blend relationship-building, commercial planning, operational excellence, and business analytics to drive performance, including ownership of Amazon operational workflows, promotional execution, KPI tracking, forecasting inputs, process optimization, and internal/external communication.

Requirements

Prefer a Bachelor's Degree in the field of -- Business, Marketing, Finance or related field of study
Between 3-5 years of experience in eCommerce, National Account Management, or Business Development
Proficiency in Excel and familiarity with Amazon Vendor Central and analytical tools.
Ability to meet with Amazon on-site as needed.

Nice To Haves

More than 5 years of experience in retail, broker and distributor sales environment

Responsibilities

Serve as face-to-face point of contact with Amazon Vendor Managers and Customer Success Managers.
Lead business development conversations and influence customer partners through data-backed insights.
Drive sales growth, enhance brand visibility, and optimize our product assortment on the Amazon platforms including Amazon.Com, Amazon Fresh, and Amazon Go.
Manage all daily operations in Vendor Central, including purchase orders, chargebacks, catalog health, compliance issues, and Andon Cords.
Monitor ASIN-level performance (traffic, conversion, ratings, profitability) and recommend optimization actions.
Execute pricing submissions, promotional setup, and compliance with Amazon timelines.
Coordinate issue resolution across internal teams to ensure operational excellence
Analyze data from Vendor Central, Stackline, Power BI, and internal reporting tools to assess account health and identify growth opportunities.
Partner with Supply Chain, Finance, and the Ecommerce Analyst to ensure accurate forecasting inputs and alignment on risks and opportunities.
Develop weekly, monthly, and quarterly performance readouts including KPI trends, promo recaps, ROI analysis, and sources of growth.
Utilize advanced Excel competency to model outcomes, pressure-test assumptions, and support strategic planning.
Execute annual business plans, pricing strategies, promotional calendars, and long-term eCommerce initiatives in partnership with the Director of Amazon.
Lead planning for key events (e.g., Prime Day, Best Deals), ensuring ROI-positive decisions aligned with brand and financial objectives.
Optimize advertising budgets and campaign performance.
Support content enhancements and digital shelf initiatives to improve discoverability and conversion.
Collaborate with internal teams to enable flawless execution.
Prepare and deliver business review decks, customer presentations, and executive-level insights.
Identify and champion process improvements across reporting, forecasting, and account operations.