Amazon Account Manager

AMZ Advisers•Los Angeles, CA

1d•Remote

About The Position

Were seeking a driven and self-motivated problem solver with exceptionally strong communication skills and the ability to build long-lasting client relationships. We offer a fast-paced, challenging, and creative environment where you will be provided the opportunity to sharpen your analytical, communication, and strategic development skills. You will be offered resources and growth opportunities to learn more about online marketing to enhance your professional career. The ideal candidate is an independent thinker and will be able to manage multiple Amazon Seller and Vendor Central accounts. The candidate must also have experience in digital marketing, eCommerce, and customer relations management. If hired, you will join a company with an amazing and talented staff.

Requirements

BA in Marketing, Business Development, Management, or other related studies.
2+ years with client account management
2+ years in digital marketing or eCommerce
Ability to build and maintain client relations
Active listening and the ability to understand client needs
Proactive, go-getter mindset who functions well within a team setting but can work independently
Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies
Strong time management skills and the ability to multi-task
Ability and desire to learn new skills
Strong written and verbal communication skills (100%English)

Nice To Haves

Any level of experience with Amazon Seller and or Vendor Central is preferred but not required

Responsibilities

Maintain a portfolio that will gradually grow 15+ clients and aim to hold a high retention rate
Build long-lasting client relationships by clearly and concisely managing expectations
Build and track KPIs for all accounts under personal client portfolio management
Bi-weekly strategy calls with clients to communicate results and upcoming strategies
Proactively brainstorm and implement strategies to grow client accounts on Amazon and manage client expectations
Reporting and strategizing account progress and action items
Plan, implement and continuously optimize, or delegate advertising campaigns within Amazons Campaign Manager
Plan and implement or delegate promotional plans and strategies
Resolve or delegate for resolution of client account issues through troubleshooting and opening cases with Seller Support
Work within software platforms such as Intentwise and Zonguru
Work with other departments to accomplish overall, high level goals
Attend Account Management meetings and or training sessions on a weekly or bi-weekly basis
Participate in daily stand-up meetings that provide an opportunity for you to bring any problems or blockers quickly through management so they can be resolved promptly to keep your tasks on track