National Account Executive

Ascentek•Golden Valley, MN

3d•$60,000 - $80,000

About The Position

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. As the Account Executive you will support the growth of key customer accounts by assisting with daily account activities, responding to requests, and coordinating with internal teams to deliver a positive customer experience. You will help maintain strong relationships, learn the strategic aspects of account management, and contribute to revenue and margin goals for assigned accounts. This role is designed to grow into greater account ownership over time and requires curiosity, relationship building, and a commitment to learning. Rooted in Our Values, the Account Executive I collaborates across teams to ensure that customer needs are met with accuracy, care, and a solutions-oriented mindset.

Requirements

High school diploma or GED
1–3 years of experience in sales support, customer support, or account coordination
Experience working with customers in a manufacturing, distribution, or technical products environment
Basic understanding of sales processes, customer communication, & CRM systems
Valid driver’s license
Strong communication and relationship-building skills
Ability to prioritize tasks and follow through on commitments
Detail-oriented with strong organizational skills
Proficiency in Microsoft Office
Ability to work cross-functionally and collaborate effectively

Nice To Haves

Bachelor’s degree in business management or a related field
Experience supporting OEM customers or technical product lines
Familiarity with Salesforce or other CRM platforms
Experience working with ERP systems
Prior exposure to forecasting, demand planning, or pricing processes

Responsibilities

Support assigned accounts by responding to customer inquiries and coordinating follow up with internal teams
Assist with day-to-day account activities including order updates, documentation requests, and meeting scheduling
Help gather customer data, sales history, and insights to support business reviews and planning discussions
Maintain accurate account information, contacts, and meeting notes in CRM systems
Collaborate with Customer Service, Operations, and Marketing to support resolution of customer issues
Track open projects and follow up to ensure deadlines and deliverables are met
Support pricing updates, quoting activity, and basic contract documentation under guidance of senior teammates
Assist with preparing presentations, reports, and forward-looking projections for account meetings
Monitor customer order patterns and identify potential service or supply concerns
Help coordinate new product setups, changes, or discontinuations across internal departments
Learn customer product lines, applications, and market segments to strengthen account support
Partner with Sales Manager to build multi-level customer relationships
Maintain a high level of responsiveness and professionalism in all customer communication
Support continuous improvement efforts within the account management process

Benefits

Hourly Full time, Mon-Fri
Medical Plan options, including fertility coverage and free mental health and telehealth coverage
Dental and Vision Insurance
FSA/HSA options
Paid parental leave
Company-provided short-term disability, long-term disability, and life insurance
Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
401(k) with a generous company match
Pet Insurance Benefits
Tuition reimbursement
21 Paid Days Off
7 Paid Holidays
Short-term Incentive Plan (STIP), ask your Talent Partner for details
Dress For Your Day (casual dress environment)
Paid comprehensive on-the-job training
Company computer provided
Career advancement opportunities