National Account Consultant Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The National Account Consultant is responsible for the day to day service for complex accounts within National. Typical book of business size is 100,000+ members. How you will make an impact: Advises clients on developing and designing specific benefit plans that will best meet the client’s needs. Directs and coordinates benefit design issues and modifications with internal operations and implementation staff in support of client needs. Analyzes client needs and develops, designs, and recommends/implements product improvements or additions to increase sales. Develops relationships with and responds to inquiries from existing accounts, members, and brokers. Builds relationships with clients to understand the client benefits and objectives. Influences companies or clients to add additional products or services to the existing account (up sell). Delivers on client commitments. Understands the client and market to anticipate needs along with the ability to articulate these requests in a meaningful way within Anthem. Acts as the lead in coordinating all internal partners to meet and exceed client expectations, which will drive opportunity for additional growth and product sales. Coaches and mentors others as needed. Travels as necessary to meet with prospective clients or other principals. Responsible for projects outside the department on matters of significance with the authority to represent the department.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees