NA WHS Governance Regulatory Response Activity Manager, Governance and External Affairs

Amazon • Nashville, TN

23d

About The Position

The NA WHS Regulatory Response and Activity Manager will be responsible for
responding timely and accurately to environmental, safety and health regulatory
interactions. We are looking for someone who can contribute to the group’s
operational excellence by assisting with the execution of our compliance life
cycle and ensuring that high quality compliance inputs are provided in the
process. To be successful, one must be comfortable working on repetitive case
management tasks requiring strong judgment, have the ability to effectively
communicate with stakeholders, both verbally and in writing, and must be able to
identify and document improvement opportunities within the processes you work
on. One must have prior work experience in a professional setting, a cooperative
attitude, and organizational skills. The position requires that you be
self-motivated to learn the operations and data analytics, and will involve both
independent and team work in a fast-paced environment that is constantly
changing.
A regulatory response and activity case manager begins their day by reviewing
incoming regulatory inquiries, inspections, and compliance matters from various
agencies such as OSHA, fire authorities, and health departments. They prioritize
cases based on urgency and potential impact, coordinating with site leadership,
legal teams, and subject matter experts to gather necessary documentation and
develop appropriate responses. Throughout the day, they track case progress in
management systems, ensure timely submissions of required information, and
maintain detailed records of all interactions with regulatory bodies. They also
analyze trends across cases to identify systemic issues, provide guidance to
operations teams on compliance requirements, and escalate critical matters to
senior leadership. The role requires constant communication across multiple
stakeholders, balancing the need for swift action with thorough, accurate
responses that protect the organization's interests while maintaining positive
relationships with regulatory agencies

Requirements

• 6+ years of compliance, audit or risk management experience
• 5+ years of program or project Management experience
• Knowledge of Microsoft Office products and applications at an advanced level
• Bachelor's degree

Nice To Haves

• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Master's degree

Responsibilities

• Serve as a liaison between WW WHS Governance and all business units, such as CF WHS, GSF WHS and ATS WHS for continual alignment.
• Ensure quality and timely responses to regulatory agencies.
• Support building WHS competencies and awareness across different business units regarding regulatory requirements.
• Use of data and case management tools to identify trends related to regulatory interactions.
• Monitor performance of business units against applicable regulatory compliance and internal Amazon standards.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level