Part-Time Mutuel Clerk / Change and Information Clerk
About The Position
Job Description for Mutuels Clerk: This position earns Tips. Accurately balances assigned bank. Makes exchanges of currency, coins and money equivalents with customers in a courteous and timely manner. Takes bets from mutuels customers. Checks all bills for counterfeiting. Cashes out customer tickets in accordance with department procedures. Assists other mutuel tellers as necessary. Is held accountable for accuracy and thoroughness to ensure accurate departmental records and reports. Must provide excellent customer service to all patrons. Advises Mutuels supervisors of any high level customer service issues. All other duties assigned. Job Description for Change and Information Clerk: This position earns Tips. Provides general information to all guests regarding mutuels. Cashes checks in accordance with internal controls. Sells lotto and maintains lotto inventory. Provides amounts of change as required by customers. Provides the highest level of customer service. Assists customers by taking bets and cashing out tickets in accordance with department procedures. Assist with signing up new players. All other duties assigned.
Requirements
- High School Diploma.
- Must have at least 2+ years of previous cash handling experience.
- Must be able to obtain the appropriate state occupational license.
- Must be able to communicate effectively in both verbal and written form.
- Must have keen attention to detail and able to correct mistakes.
- Strong computer skills are required.
- Must be able to work flexible hours to include night, weekends and holidays.
- Must be able to stand for long durations of time.
Responsibilities
- Accurately balances assigned bank.
- Makes exchanges of currency, coins and money equivalents with customers
- Takes bets from mutuels customers.
- Checks all bills for counterfeiting.
- Cashes out customer tickets in accordance with department procedures.
- Assists other mutuel tellers as necessary.
- Accountable for accuracy and thoroughness to ensure accurate departmental records and reports.
- Provide excellent customer service
- Advise Mutuels supervisors of any high level customer service issues.
- Provides general information to all guests regarding mutuels.
- Cashes checks in accordance with internal controls.
- Sells lotto and maintains lotto inventory.
- Provides amounts of change as required by customers.
- Assist customers by taking bets and cashing out tickets in accordance with department procedures.
- Assist with signing up new players.
- All other duties assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
