Multinational Operations Coordinator

Sompo International • Charlotte, NC

5d • Onsite

About The Position

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Multinational Operations Coordinator to join our Multinational Operations team. This role will play a pivotal role in ensuring the efficient management of multinational processes, systems, and projects. This position requires a hands-on approach to overseeing data accuracy, reconciliation processes, and supporting North American finance and reinsurance operations within the stated global protocol. The MN Operations Specialist will also manage multinational training tools and resources, collaborate across teams, and drive the implementation of innovative solutions, including artificial intelligence (AI) projects. This role demands excellent organizational skills, project management experience, and the ability to build and maintain strong relationships across diverse teams. Location: This position will be based out of our Charlotte, NC office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers.

Requirements

• Bachelor’s degree in business, finance, or a related field; equivalent experience may be considered.
• Light project management experience, with the ability to handle multiple priorities and deliver results within deadlines.
• Strong organizational skills, including attention to detail and the ability to manage complex data sets effectively.
• Basic finance management experience, with knowledge of reconciliation processes and financial reporting systems.
• Proven ability to build and maintain relationships, collaborating effectively across teams and departments.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with data management systems.

Nice To Haves

• Familiarity with global operations, reinsurance processes, and multinational business practices is preferred.
• Experience or interest in artificial intelligence (AI) projects and tools is a plus.

Responsibilities

• Review department documents for content and accuracy, ensuring compliance with company standards and policies.
• Perform monthly reconciliation processes of data across various systems for both assumed and ceded transactions.
• Provide support for global finance and reinsurance processes, ensuring timely and accurate deliverables.
• Manage, produce, and maintain training tools and resources as directed to support the development of team members and others requiring multinational knowledge.
• Contribute to the implementation and management of artificial intelligence (AI) projects, utilizing innovative technologies to streamline operations.
• Collaborate with internal and external stakeholders to ensure alignment and effective communication across multinational operations.
• Analyze and improve operational workflows to optimize efficiency and reduce errors.
• Provide oversight and guidance to junior team members, ensuring adherence to best practices and organizational goals.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level