MULTI-SITE ASSISTANT PROPERTY MANAGER - APARTMENTS-Full-Time

T&H•Indianapolis Area, IN

About The Position

MULTI-SITE ASSISTANT PROPERTY MANAGER - FULL TIME This position assists the Multi-Site Property Manager in overseeing and managing the financial aspects of the properties by completing accounting and bookkeeping tasks, preparing financial reports, processing invoices for payment, collecting payments, using the property management software to record, track, and report on financial aspects of the community.

Requirements

Minimum of 2 to 3 years of experience in a rental community, previous position as an Assistant Manager preferred.
Excellent verbal and written communication skills
Strong organizational skills with exceptional focus on detail
Proficient in computer software including but not limited to, Microsoft Office (Excel, Word and Outlook)
Experience with Yardi Systems
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Strong math and analytical skills.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and formulas.
Moderate.
Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations.
Needs ability to think rationally beyond a specific set of instructions.
Should be comfortable using Word, Excel, and email.
Must be physically able to walk, stoop, kneel, carry and lift up to 35 pounds.
The employee is required to stand, walk, and sit.
Employees must be able to hear to perform their essential job functions.
Occasional need (0% to 5% of the time) to utilize personal transportation.
Must have a valid driver’s license and current proof of automobile insurance.
An Assistant Manager must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company. Including those set out in the Employee Policy Manual, or otherwise communicated (verbally or in writing) to employees.
Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers, or other company officials.

Nice To Haves

Previous Low Income Housing Tax Credit experience and/or Section 8 experience preferred.
Bilingual is a plus (Spanish).

Responsibilities

Pre-qualify prospects, show and lease apartments.
Post rental payments.
Code and pay invoices.
Prepare monthly billing for each apartment.
Adjust delinquent accounts, settle delinquent accounts, prepare late notices and file evictions.
Provide superior resident services, solve day-to-day problems, and maintain good relations with residents.
Ensure the timely completion of forms and reports.
Enter new lease data information, including lease terms, amount of rent, demographic information, etc.
Monitor Lease Expiration Report Shop competition and prepare monthly Market Survey Inspect vacant apartments for damage and cleanliness as described in Move- In/Move-Out Procedures Develop ideas for improving operations and profitability.
Leases apartments in compliance with applicable laws and regulations Greets and qualifies prospects, completes marketing forms and guest cards, conducts tours, and offer refreshments.
Researches and creates innovative marketing strategies.
Assists with training of staff members.
Assists in supervising both maintenance staff and outside contractors working on the property.
Adheres to all appropriate T&H Property Management personnel directives, accounting directives, maintenance and purchasing directives.
Assists with ensuring that bank deposits are made daily or as necessary.
Purchase necessary office supplies, collecting rent, and handling delinquent accounts.
Assists in establishing schedules and in assigning personnel for routine maintenance and emergency coverage, and helping to ensure that maintenance requests are handled quickly.
Inspects vacant apartments and handles details of move-ins and move-outs.
Helps ensure that residents are provided with a clean, safe and well-maintained community.
Assists with handling resident relations and resident organizations.
Reports accidents and emergency situations to the Property Manager immediately and prepares incident reports.
Continually inspects property and reports deficiencies.
Understands current leasing computer software applications.
Ensures good public relations between residents and personnel.
Physically walk and inspect property on a daily basis, and checks on vacant apartments.
Assist with creating monthly reports including but not limited to renewals, rents, leasing, traffic and resident retention programs.
Assist with lease renewals and make recommendations on marketing strategies to generate traffic.
Conduct follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
Assist in the handling of resident service request and various concerns as required.
Distribute late notices to residents; such as 3-day notices; 7-day notices as well as Violation Notices with regard to Association Rules & Regulations Physically walk and inspect property on a daily basis, checks on vacant apartments Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables Reviewing and submitting invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased.
Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
Acts as the on-site supervisor in the absence of the Property Manager