MSP Senior Engineer

PeopleSharp • Ronkonkoma, NY

21d • $85,000 - $120,000 • Onsite

About The Position

Are you ready to join an award-winning MSP recognized as one of the Best Places to Work? Techworks Consulting is seeking a talented and driven MSP Senior Engineer to support unique, complex customer environments while collaborating closely with a tight-knit, supportive team. If you're passionate about IT and thrive in a dynamic, hands-on setting, this on-site role in Ronkonkoma, NY could be the perfect opportunity for you!

Requirements

• Minimum 3 years of experience in Managed Services and/or IT Consulting
• Certifications from Microsoft, CompTIA, or Cisco or the ability to obtain in 90 days
• Proficiency with RMM tools, backup solutions, and ticketing systems
• Strong Windows Server/Workstation installation, configuration, and troubleshooting skills, along with UTM/router/switching/wireless experience
• Excellent customer service skills
• Strong communication, troubleshooting, problem-solving, and organizational skills, including accurate time entry and documentation

Responsibilities

• Serve as a field resource for onsite projects, troubleshooting, and deploying new equipment
• Consult with clients on hardware/software rollouts and provide training on deployed systems
• Manage and support Windows Server, Virtualization, Cloud Platforms, Active Directory, and Group Policy
• Plan and execute projects with effective time management and organizational skills
• Perform local and cloud server migrations, including Microsoft Office 365 migrations
• Assist Security Engineers with compliance, risk assessments, and business continuity planning
• Troubleshoot networks (routers, firewalls, switches, cabling) and conduct wireless network assessments, design, and heat mapping
• Collaborate with the Technical Account Management team on Sales Engineering requests

Benefits

• Robust benefits package including health insurance, dental, 401K, PTO and holidays
• Salary range of $85,000-$120,000
• Opportunities for continued growth and learning
• Great company culture supported by strong core values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees