MSP Senior Engineer

PeopleSharpRonkonkoma, NY
21d$85,000 - $120,000Onsite

About The Position

Are you ready to join an award-winning MSP recognized as one of the Best Places to Work? Techworks Consulting is seeking a talented and driven MSP Senior Engineer to support unique, complex customer environments while collaborating closely with a tight-knit, supportive team. If you're passionate about IT and thrive in a dynamic, hands-on setting, this on-site role in Ronkonkoma, NY could be the perfect opportunity for you!

Requirements

  • Minimum 3 years of experience in Managed Services and/or IT Consulting
  • Certifications from Microsoft, CompTIA, or Cisco or the ability to obtain in 90 days
  • Proficiency with RMM tools, backup solutions, and ticketing systems
  • Strong Windows Server/Workstation installation, configuration, and troubleshooting skills, along with UTM/router/switching/wireless experience
  • Excellent customer service skills
  • Strong communication, troubleshooting, problem-solving, and organizational skills, including accurate time entry and documentation

Responsibilities

  • Serve as a field resource for onsite projects, troubleshooting, and deploying new equipment
  • Consult with clients on hardware/software rollouts and provide training on deployed systems
  • Manage and support Windows Server, Virtualization, Cloud Platforms, Active Directory, and Group Policy
  • Plan and execute projects with effective time management and organizational skills
  • Perform local and cloud server migrations, including Microsoft Office 365 migrations
  • Assist Security Engineers with compliance, risk assessments, and business continuity planning
  • Troubleshoot networks (routers, firewalls, switches, cabling) and conduct wireless network assessments, design, and heat mapping
  • Collaborate with the Technical Account Management team on Sales Engineering requests

Benefits

  • Robust benefits package including health insurance, dental, 401K, PTO and holidays
  • Salary range of $85,000-$120,000
  • Opportunities for continued growth and learning
  • Great company culture supported by strong core values

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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