MSP Account Executive
About The Position
We are seeking an experienced outside sales representative to drive the growth of our Managed IT Services (MSP) and Managed Security Services (MSSP) offerings in the SMB market. This is a quota-carrying hunter-farmer role for someone who can both develop new relationships and deepen existing ones. You will be the face of the company meeting clients at their locations, attending trade shows, and engaging with industry associations. You are the bridge between technology and client success. The ideal candidate has a solid understanding of IT fundamentals and excels at aligning technology solutions with real business outcomes. Equally important, you will work cross-functionally with operations, service delivery, and technical teams to ensure successful onboarding, ongoing satisfaction, and contract expansion.
Requirements
- Working knowledge of MSP services (RMM, Help Desk, BDR, Security, M365, Azure)
- Familiarity with cybersecurity models (SIEM, vulnerability management, compliance, SOC/SOCaaS)
- Ability to translate technical concepts into clear business outcomes
- Strong CRM discipline (HubSpot experience a big plus)
- Strong understanding of SMB business models and budgets
- Ability to position IT as ROI, risk reduction, and operational efficiency
- Comfortable navigating multi-stakeholder buying decisions
- Confident selling to owners, CFOs, and non-technical leaders
- 3+ years of outside B2B Technology sales experience (MSP/MSSP or IT services highly preferred)
- Proven success meeting or exceeding quota in a recurring revenue model
- Experience with both new business development and account growth
- Strong communication skills (verbal and written)
- Experience with HubSpot (or similar CRM), ZoomInfo, cold calling, and outbound prospecting.
Responsibilities
- Prospect and engage SMBs through cold outreach, referrals, and networking
- Lead deeply consultative discovery conversations to uncover business goals, IT challenges, and risk
- Develop proposals and close multi-year recurring service agreements
- Educate prospects on the value of proactive IT and cybersecurity services
- Identify opportunities to cross-sell ERP and complementary solutions
- Quickly build credibility across key SMB verticals, including: o Healthcare (HIPAA-driven IT & security requirements) o Financial Services (compliance and layered security solutions) o Manufacturing & Distribution (uptime, scalability, and infrastructure) o Education & Non-Profits (grant-funded technology and compliance needs)
- Understand each vertical’s operational and regulatory challenges
- Stay current on industry trends and risk profiles
- Position i-Tech’s services as scalable, tailored solutions
- Manage pipeline, activities, and forecasting in CRM (HubSpot preferred)
- Provide regular reporting and competitive insights to leadership
- Follow internal quoting, contracting, and handoff processes
- Partner with technical engineers and operations teams throughout the lifecycle of the client’s relationship with i-Tech.
Benefits
- Medical, dental, and vision insurance with competitive plan options
- 401K plan + employer match + immediate vesting
- Employer paid long-term disability insurance + life insurance
- 22 days off per year (15 days of accrued PTO + 7 paid holidays)
- 6 weeks paid parental leave
- Company issued laptop
- Company paid training as necessary
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
