Move In Coordinator

WELLQUEST LIVING LLC•San Diego, CA

2d•$20 - $25•Onsite

About The Position

We believe great people make great companies and our success is in hiring those people. As a WellQuest Living employee, you will be a part of a team that makes valued difference in the lives of our residents every day. We are looking to hire a Senior Living Coordinator to join our WellQuest Team. The Senior Living Coordinator is responsible for assisting the Senior Living Advisor in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects; and assisting with resident move ins as needed.

Requirements

Ability to speak and read English.
Prior Office Coordination experience preferred.
Ability to follow written and oral directions.
Ability to use standard office equipment.
Must be mobile.
Good physical health verified by a health screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment.
Displays sincere compassion towards older adults.
Demonstrates genuine concern for the physical and emotional needs of older people and their families.
Employee must pass a criminal record clearance prior to beginning work in the community.
Valid First Aid card.
Compliance with the Property’s Exposure Control Plan.
Compliance with the Property’s Blood Borne Pathogens Standard.
Compliance with the Property and Department’s safety and emergency procedures.
Responsible for resolving, reporting, and anticipating potentially hazardous conditions.

Responsibilities

Maintain a thorough knowledge of the property’s product and services to effectively an accurately represent the property to referral sources and prospects.
Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
Move in/out coordination.
Serve as a liaison for residents and family member new to the community.
Assist in planning and implementing all community Marketing events.
Assist in keeping community social media sites active and updated.
Assist Senior Living Advisor in maintaining accurate inventory of collateral and marketing supplies.
Coordinate smooth transitions between resident and Independent Living to Assisted Living/Memory Care.
Communicate with new or current residents about move related details.
Prepare “Move in Binder” for resident.
Conduct a primary and secondary inspection of the apartment prior to occupancy.
Give community tours as a back up to the Sales Director.
Qualify prospects, convert qualified prospects to tours and convert tours to deposits using the sales process, as needed.
Entering new inquiry information into marketing database and follow-up with all correspondence, as directed.
Able to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families.
Must be highly motivated and able to work independently.