Move In Coordinator
About The Position
We believe great people make great companies and our success is in hiring those people. As a WellQuest Living employee, you will be a part of a team that makes valued difference in the lives of our residents every day. We are looking to hire a Senior Living Coordinator to join our WellQuest Team. The Senior Living Coordinator is responsible for assisting the Senior Living Advisor in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects; and assisting with resident move ins as needed.
Requirements
- Ability to speak and read English.
- Prior Office Coordination experience preferred.
- Ability to follow written and oral directions.
- Ability to use standard office equipment.
- Must be mobile.
- Good physical health verified by a health screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment.
- Employee must pass a criminal record clearance prior to beginning work in the community.
- Valid First Aid card.
- Displays sincere compassion towards older adults.
- Demonstrates genuine concern for the physical and emotional needs of older people and their families.
Responsibilities
- Maintain a thorough knowledge of the property’s product and services to effectively an accurately represent the property to referral sources and prospects.
- Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
- Move in/out coordination.
- Serve as a liaison for residents and family member new to the community.
- Assist in planning and implementing all community Marketing events.
- Assist in keeping community social media sites active and updated.
- Assist Senior Living Advisor in maintaining accurate inventory of collateral and marketing supplies.
- Coordinate smooth transitions between resident and Independent Living to Assisted Living/Memory Care.
- Communicate with new or current residents about move related details.
- Prepare “Move in Binder” for resident.
- Conduct a primary and secondary inspection of the apartment prior to occupancy.
- Give community tours as a back up to the Sales Director.
- Qualify prospects, convert qualified prospects to tours and convert tours to deposits using the sales process, as needed.
- Entering new inquiry information into marketing database and follow-up with all correspondence, as directed.
- Able to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families.
- Must be highly motivated and able to work independently.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
