Mountain Sports Intern

Massanutten Current OpeningsMc Gaheysville, VA

About The Position

Position requires a motivated and energetic individual to represent our team as a Mountain Sports Intern. This position will involve a combination of marketing, customer service, and administrative tasks within a dynamic ski resort environment. The ideal candidate should possess excellent communication skills, phone etiquette, computer proficiency, and a strong understanding of ski area and resort operations. Must be able to work independently and within a group setting; candidates with ski, snowboard, and/or bike experience are preferred. Knowledge of resort operations Customer service experience Excellent communication skills Computer skills Preferred Knowledge Snow Sports (ski, snowboard, mountain biking) Typical Schedule Days: Varies, including weekends and holidays Hours: Varied hours available between 8:00 am - 8:00 pm, approximately 20-35 hrs/wk

Requirements

  • Knowledge of resort operations
  • Customer service experience
  • Excellent communication skills
  • Computer skills
  • Must be able to work independently and within a group setting

Nice To Haves

  • Candidates with ski, snowboard, and/or bike experience are preferred
  • Knowledge Snow Sports (ski, snowboard, mountain biking)

Responsibilities

  • Assist in the planning, promotion, and execution of special events at the ski resort
  • Collaborate with the marketing team to ensure events are well-promoted across various platforms
  • Provide excellent customer service to resort guests, addressing inquiries and concerns professionally
  • Engage with resort industry professionals and resources to gather valuable information on ski industry best practices through informal conversations
  • Contribute to the development of e-commerce product offerings, enhancing the online experience for customers
  • Work closely with the marketing team to optimize product visibility and sales through online channels
  • Other duties assigned by management
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