Mortgage Loan Processor

Valon Mortgage

22h

About The Position

We are seeking a Mortgage Loan Processor to take ownership of residential mortgage loan files and fulfill the requirements necessary to advance them to closing. This person will play a key role in obtaining, reviewing, and assembling documentation, as well as preparing and submitting files. The ideal candidate has a demonstrated track record of providing exceptional customer service to both internal and external partners. The ideal candidate can also effectively communicate with borrowers to set proper customer expectations, ensure smooth closing, and resolve issues with a strong sense of urgency.

Requirements

• 3+ years of mortgage processing or underwriting experience.
• Experience using government sites for VA and FHA files to place orders and obtain case numbers.
• Minimum education requirement: High school diploma or GED equivalent required
• Thorough understanding of relevant federal rules and regulations (e.g. RESPA, TILA, ECOA, TRID, CFPB).
• Thorough understanding of the underwriting process and agency requirements.
• Proven customer service skills
• Strong communicator with excellent writing abilities
• High integrity with strong ethical values
• Ability to manage multiple tasks and or projects simultaneously
• Team player with the ability to work effectively with cross-team members
• Demonstrated ability to perform effectively in a fast-paced, dynamic environment characterized by continuous change
• 2+ years of vendor management experience with regard to third-party services.
• Knowledge of state lending laws and regulations.

Nice To Haves

• Bachelor’s degree—or equivalent work experience.
• Experience working with Vesta (Loan Operating System) is a PLUS! Encompass experience is also preferred.
• Previous experience with relevant technology (e.g. DU, LP, CRM).
• Eager to join a highly dynamic team and play a role in a high-growth, transformative project

Responsibilities

• Fund a pipeline of up to 25 brokered first mortgages or 50 brokered second mortgages simultaneously
• Process loans in accordance with purchase contract deadlines and rate-lock expiration requirements
• Review newly assigned files within 48 hours of receipt to confirm required compliance disclosures were issued within mandated timeframes
• Prioritize and manage daily workflow to ensure timely and accurate loan processing
• Analyze documentation to calculate verified income, validate assets, and update internal and external systems (e.g., Vesta)
• Support implementation and ongoing utilization of the new Loan Origination System (LOS), Vesta
• Maintain consistent communication with borrowers and loan officers regarding loan status, outstanding conditions, and material changes
• Proactively identify potential processing issues and implement appropriate resolutions
• Investigate discrepancies, address red flags, and resolve complex loan challenges using sound judgment
• Accurately document and record all critical updates within internal and external systems (e.g., Vesta)
• Prepare complete and compliant loan files for underwriting and closing
• Clear underwriting approval and/or suspense conditions in a timely manner
• Assist in resolving post-closing conditions to mitigate financial risk
• Perform additional duties and responsibilities as assigned

Benefits

• Compensation: Competitive salary and a 401(k) plan—with a 4% annual match!
• Hours: No weekends or late nights required!
• Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays!
• Health & well-being: We’ll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support.
• Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.
• Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED