Mortgage Loan Processor

Prevail Bank•Medford, WI

About The Position

Mortgage Loan Processor's are responsible for assisting Mortgage Loan Officers with gathering and review of all required loan documentation to ensure complete and accurate files, coordination of loan closings in a timely manner, ensuring all documents are signed/executed properly, and ensuring all loans meet file quality and loan turn-around benchmarks that have been set. Mortgage Loan Processors are responsible for ensuring all loan documentation is compliant with company policies and procedures and any applicable state/federal regulations.

Requirements

Minimum of two years of mortgage loan processing experience required
Adaptability: Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations.
Attention to Detail: Regard for important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
Change Management: Must embrace change and see change as opportunity. Must be willing to express and support management's ideas to affected staff.
Customer Orientation: Respond sensitively to the needs and priorities of both internal & external customers; recognize and take appropriate action to meet their needs; establish an effective working relationship with all customers to gain their respect and loyalty.
Oral/Written Communication: The ability to express thoughts and ideas in a clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff.
Professionalism: Project a positive image of the bank to all internal and external customers.
Time Management: Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.
Team Player: Must view oneself as part of an overall team. This includes supporting others throughout the entire bank to achieve the overall goals of the bank.
A valid driver’s license required for travel to Bank offices, training sessions, customer meetings, Bank, and community meetings, etc.

Nice To Haves

Previous financial institution customer service experience preferred.

Responsibilities

Review lender notes for any special instruction or requirements
Complete a Pre-UW scrub of the loan file to determine accuracy and completeness of the URLA and all loan file documentation
Prepare & review initial loan disclosures for accuracy & completeness
Disclose all new applications received within the required 3 days
Verify & document borrower e-consent when received
Verify ITP was received and documented as needed in the LOS
Verify Patriot Act information is obtained & documented in every file
Review all electronic file documentation for accuracy & completeness
Ensure all documentation is stored/named in our electronic file using approved naming conventions
Prepare & send revised disclosures when necessary for CIC
Submit files for initial & final UW review
Send approval/commitment letter(s), denials or adverse action notices to borrower
Lock loans with investor (when applicable) and within the LOS
Send locked LE & Lock-in Agreement to borrower
Complete all required tasks & functions within the LOS
Request/obtain any required 3rd party verifications (VOE, VOM, VOL) & update LOS Processing screen as needed
Order flood determinations, appraisals, tax transcripts, title commitment/letter reports or any other 3rd party services & update LOS Processing screen as needed
Provide copy of appraisal/valuation to the borrower & send invoice to AP for payment
Review & obtain all underwriting approval conditions needed for final approval
Obtain & review hazard and/or flood insurance policies to ensure they meet policy/guidelines
Review title commitment/letter report and resolve any issues or outstanding liens
Ensure all timing and delivery requirements have been met (Reg B decision, appraisal delivery, etc.)
Communicate with MLO and applicants (as needed)
Order payoffs quotes (internal & external)
Collaborate with title company and/or MLO to coordinate closings
Prepare and provide preliminary CD to borrower within required timeframe
Prepare disbursement worksheet to match prelim CD
Prepare the final closing package and review all documents for accuracy and compliance
Verify all at close conditions have been addressed as needed
Process Plaza/TPO loans and coordinate closing/funding as applicable
Comply with all bank policies & procedures as well as all applicable federal and state banking regulatory agency policies
Comply with bank standards for attendance and hours of work
Perform any other duties as required to fulfill the responsibilities of the position