Mortgage Loan Processor

CITIZENS BANK OF EDMOND • Edmond, OK

5d

About The Position

The purpose of this job is to provide administrative support for the Loan Operations Department.

Requirements

• High School Diploma or equivalent.
• Five years' experience as a processor, or related experience
• Experience with product guidelines for conventional mortgages and government mortgages and with industry standard underwriting system.
• Excellent level of oral and written communication skills
• Excellent analytic skills, attention to detail, and ability to work within time constraints.
• Excellent level of interpersonal skills to work effectively with others.
• Intermediate knowledge of product guidelines for conventional mortgages and government mortgages.
• Intermediate knowledge of industry standard underwriting system (ex. FNMA DU)
• Intermediate level of computer skills, including the ability to function in a windows environment utilizing Microsoft Office suite.
• Ability to learn quickly and apply that knowledge along with the ability to work in a team environment.

Responsibilities

• Monitors loan status from submission through close.
• Acts as a liaison between the Mortgage Lender, underwriters, and closing.
• Assists Mortgage Lender in the resolution of issues that arise pertaining to the processing and closing of the loan.
• Gather required information from third parties (title companies, appraisers, etc.) and communicate loan updates to Loan Officer and Underwriter.
• Provides technical support and expertise to Mortgage Lender in resolving customer issues, needs or concerns to enhance timely and effective customer service and promote efficient loan closings.
• Transact business in conformance with state and federal regulations such as, but not limited to, RESPA, HMDA, and Fair Lending Practices.
• Consistently works in accordance to published department sales and services standards.
• Loan Processor will perform job functions inclusive of loan processing as well as preparing Change of Circumstance documents to re-disclose.
• Loan Processor will also prepare Closing Disclosures and communicate frequently with title companies.
• Identifies opportunities to refer customers and/or potential customers to other units of the bank to provide services that meet their needs.
• Ability to perform in a fast paced, high-pressure environment.
• Recommend and sell bank products and services and educate customers about products and services.
• Make referrals to appropriate departments.
• Actively participates in community relations efforts to contribute to the mission and visibility of the bank.
• Cross train in other department duties, including but not limited to loan closing, shipping and funding.
• Other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED