Mortgage Loan Processing Supervisor

The Cavco Family of Companies•Plano, TX

1d•Onsite

About The Position

ABOUT THE ROLE CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Mortgage Loan Processing Supervisor to help grow our Processing Department. This in-person role is in our Plano, TX office. As a Mortgage Loan Processing Supervisor, you will collaborate with Loan Originators, Loan Processors, Underwriting, Compliance team and other essential departments. The Mortgage Loan Processing Supervisor will be responsible for managing a group of Mortgage Loan Processors. The Mortgage Loan Processing Supervisor will assist in contributing to the continuous improvement of processes with a focus on our borrowers and retail partners.

Requirements

Strong writing skills with expertise in proper English grammar, spelling, and punctuation
Strong attention to detail and accuracy
Ability to identify and resolve problems in a timely manner
Proven leadership skill
Effective decision-making, customer service and problem-solving skills
Ability to strategize and prioritize efforts to achieve goals
Strong research and critical thinking skills
Strong interpersonal skills and ability to work well with a wide range of people
Ability to read and interpret published rules and regulations
Positive & professional demeanor
Self-starter with strong organizational skills
Highly organized, consistent, and solutions focused
Employ a strong sense of urgency and ownership in all activities
Self-motivated with the ability to work independently
Ability to work effectively in a team environment
Strong understanding of Microsoft Office Suite, specifically Excel
Required processing experience with a HUD direct endorser and Ginnie Mae mortgage-backed issuer
BA/BS degree required in Marketing, Business, Accounting, Finance or Management
3+ years of FHA, FNMA and Conventional loan processing experience

Nice To Haves

Experience with VA, Freddie, USDA a plus

Responsibilities

Manage and develop a team of Loan Processors and assist in driving their pipelines
Keep team current with changes of investor and agency guidelines
Generate pipeline reports to ensure key performance indicators are met
Drive team performance and accountability by monitoring progress and setting expectations
Ensures continuity of operations by performing processing functions during Processor absences
Provides additional operational support to meet demands and maintain service level agreements during periods of increased volume
Processing residential mortgages– FNMA, FHA and Conventional loans
Identify operational improvement opportunities and recommend solutions to management
Employ a strong sense of urgency and ownership
Ensure loans adhere to investor guidelines
Develop and train loan processors and lending associates
Analyze and evaluate all aspects of borrower credit, employment, income and asset profile ensuring that all bank, investor and regulatory standards are met prior to underwriting submission
Review title commitment, appraisal and validate required disclosures meet investor guidelines and standards
Review and clear all processing loan conditions
Comprehensive understanding of investor requirements relating to Manufactured Housing
Collaborate with the compliance team to maintain compliance policies in accordance with industry regulations
Ad hoc projects as requested
Take an active role by making recommendations for continuous process improvement
Strong attention to detail and accuracy within a fast-paced environment
Able to effectively problem solve complex issues with rural land surveys, plats, and taxes
Ability to work effectively in a team environment
Meet and exceed objectives laid out by management