Mortgage Loan Originator Assistant

Luminate Bank•Burnsville, MN

2d•Hybrid

About The Position

At Luminate Bank , we believe our customer experience is what defines our business. Our mission is to unlock people’s full potential through finances and provide them with clarity through every step of the loan process. We make lending approachable. By bringing transparency and consistency to every part of the financial world, we strive to guide people to decisions that are in their best interest. We have a culture second to none, promote teamwork and growth from within and are continuously striving to take care of both our valued borrowers & our exemplary employees. Position Overview : The primary goal of the Loan Originator Assistant position is to work closely with the loan officer to provide an elevated experience to the customer and referral partners. Maintain a growth mindset help grow the loan officer’s production and referral base. Everyday working towards building and improving processes. This is an in office position with the opportunity to work from home one day a week.

Requirements

Excellent and effective communication skills, both verbal and written.
An ability to quickly assess and process large amounts of information and must be able to use designated technology
Must continue to expand knowledge of issues influencing the industry and the organization
Must be organized and detail-oriented and possess ability to prioritize workload based on loan volume
Previous experience working in mortgage or banking related field
High School Diploma or equivalent

Responsibilities

Assists loan originator(s) in managing customer pipeline in a timely and efficient manner
Help schedule appointments with potential customers for the loan originator(s)
Interacts and interfaces, in a support capacity, with all parties involved in each individual loan transaction from application to closing
Maintains a professional image and adheres to standards consistent with company policies and procedures
Maintain compliance with local, state, and federal laws , including but not limited to understanding the limitations as an unlicensed loan originator assistant
Maintaining database (CRM), setting task reminders, following up with clients before, during and after the loan process.
Help set up, promote, create and attend marketing events
Open new loan files and work with clients on gathering necessary documents to submit the loan to processing
Maintain and update social media marketing