Mortgage Closing Specialist

BLACK HILLS FEDERAL CREDIT UNION•Rapid City, SD

7d•Onsite

About The Position

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members. At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths. General Purpose: Processing of Residential Mortgage loans and the preparation of mortgage loan closing documents. Assist in the on-going quality control efforts of the mortgage department. Explain and sell all credit union products and services as required.

Requirements

Working knowledge of the credit union's products and services.
Working knowledge of organization's policies/procedures and credit union's service philosophy.
Working knowledge of credit union's in-house computer system and internet.
Extensive knowledge of state and federal real estate lending regulations.
Working knowledge of safety and security program for false alarms, robberies, bomb threats and extortion.
Vision: A sighted person to effectively review documents.
Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
Manual Dexterity: Ability to perform necessary computer-related input.
Physical Mobility: Limited mobility required. Requires the ability to work flexible hours.
Ability to understand and follow complex written and oral instructions.
Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others.
Ability to express oneself, clearly and concisely, both orally and in writing.
Ability to prepare and maintain confidential records and reports.
Ability to gather, assemble, correlate, and analyze facts and develop solutions
Ability to analyze statistics and financial data.
Ability to put people at ease.
Ability to assess needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible.
Ability to handle daily routine with moderate freedom to interpret and act upon various situations.
Ability to present a professional and personable personality that communicates to members and visitors that the credit union is a professional financial institution.
Ability to interact with more than one department daily.
Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.
Job requires a two-year college level of language, math and reasoning skills.
Two years experience in a related field with equal responsibilities is acceptable.
Formal training should be supplemented with continuing education.

Responsibilities

Primary support and contact for all assigned loan officers and/or originators.
Key-in loan application information, order required documents and services, process and prepare closing documents, and coordinate follow-up for any of the originators as assigned.
Disburse loan proceeds as directed.
Assist other processing or servicing staff as needed.
Maintain real estate loan files according to procedure.
Monitor working real estate loan files to ensure proper documents are obtained and/or ordered from vendors as required.
Send out all required TRID closing documents and disclosures within the required time for compliance.
Prepare and ship loan documents to secondary market providers.
Answer general questions about real estate lending and the disbursement of funds from member’s accounts.
Type, process, and disburse real estate loans as directed.
Ensure all documents are complete and accurate.
Order and review title insurance, appraisals, verifications, flood certifications, tax transcripts, etc.
Maintain department records, reports, and general ledger accounts affected by department transactions.
Perform other duties as may be assigned by the Mortgage Manager.