Mortgage Closing Manager

Elevations Credit UnionBroomfield, CO
3h$7,918 - $98,964Hybrid

About The Position

The Mortgage Closing Manager leads a high-functioning closing team that is responsible for preparing loan documents for closing, ordering wires, balancing Housing and Urban Development loans (HUD’s), preparing loans for post-closing, and auditing files to ensure all documents have been signed correctly. Monitors daily closing reports and works on process improvements to enhance turn times.

Requirements

  • High school diploma or equivalent
  • Minimum five (5) to six (6) years closing experience
  • Ability to train, mentor and motivate new and existing closing staff
  • Strong sense of personal accountability and excellent leadership skills

Nice To Haves

  • College Degree
  • Leadership experience in Mortgage Operations and/or Mortgage Closing
  • Federal Housing Authority (FHA) and Veterans Affairs (VA) experience desired

Responsibilities

  • Leads the closing team that is responsible for preparing loan documents for closing, ordering wires, balancing HUD’s, preparing loans for post-closing, and auditing files to ensure all documents have been signed correctly.
  • Coordinates with other team managers from sales and operations to enhance workflow, communication, and member experience from start to finish of loan file.
  • Monitors pipeline for all closers to maintain service level agreements with internal and external partners
  • Monitors pipeline for load balancing, paid time off (PTO) coverage and file overflow and is responsible for closing all Employee loans.
  • Supports and represents Mortgage Closing in projects including department, strategic and corporate.
  • Represents the Credit Union appropriately in its relationships with members, sponsor organizations, vendors, other financial institutions, and similar groups.
  • Oversees staff scheduling including maintaining department calendar; vacation planning; timesheet review/adjustments and training schedules. Ensures all service levels are met and maintained as it pertains to Mortgage Services.
  • Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).

Benefits

  • A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
  • Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
  • Up to a 4% match on 401(k) contributions
  • Up to twelve weeks of fully paid parental leave
  • An extensive Employee Assistance Program that provides personalized care options for your whole household
  • Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year
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