Mortgage Closing Coordinator

VERVE A CREDIT UNIONOshkosh, WI
Onsite

About The Position

The Mortgage Closing Coordinator is responsible for ensuring timely and accurate mortgage loan closings by preparing closing packages, following up on final conditions, disbursement of funds and pre-preparation of the file for delivery to the appropriate investor.

Requirements

  • High school diploma or equivalent.
  • One to three years’ related experience and/or training.
  • An equivalent combination of experience and education will be considered.
  • Possess a working knowledge of conventional, FHA, FNMA and other loan programs offered by the credit union and the documentation for processing, obtaining underwriting approval and secondary market stability (if applicable).
  • Knowledge of principles and processes for providing member and personal services. This includes member needs assessment, meeting quality standards for services, and evaluation of member satisfaction.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Excellent communication, organization, and decision-making skills.
  • Communicate effectively in writing as appropriate for the needs of the audience.
  • Use computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Responsibilities

  • Coordinate and execute timely, accurate closings for mortgage loans.
  • Review loan files for completeness and accuracy, ensuring all pre-closing and prior-to-closing conditions are satisfied.
  • Confirm system data aligns with loan file details (e.g., borrower info, loan terms).
  • Prepare and deliver closing packages with clear instructions to title companies.
  • Resolve closing-related issues promptly to avoid delays.
  • Review closed loan packages to confirm all conditions and fees are met.
  • Maintain working knowledge of Portfolio, WHEDA, and Secondary Market (FNMA) loan guidelines.
  • Collaborate with settlement agents to resolve issues and balance disclosures.
  • Submit closed loan packages for investor funding and disburse funds appropriately.
  • Track final documents and maintain organized permanent loan files.
  • Process funding wires and enter loan data into the core system as needed.
  • Ensure compliance with BSA/AML, OFAC, TRID, and all applicable regulations.
  • Review and validate loan closing fees; coordinate with loan officers on redisclosures.
  • Support hybrid closings and utilize SnapDocs effectively.
  • Maintain a professional, member-focused approach and uphold confidentiality.
  • Complete required training and adhere to all credit union policies and procedures.
  • Perform additional duties as assigned.

Benefits

  • Medical, dental and vision insurances
  • Supplemental insurances
  • Pre-tax and Roth 401(k) Safe Harbor options
  • Flexible spending accounts
  • Health Savings Account (HSA)
  • Paid time off (PTO)
  • Paid holidays, including birthday
  • Bereavement and pet leave
  • Basic Life/AD&D, short-term and long-term disability coverage at no cost
  • Voluntary Life/AD&D
  • Employee Assistance Program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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