Monetization Product and Client Solutions Manager (Multiple Positions)

ByteDance • San Jose, CA

49d • $179,421 - $244,889 • Onsite

About The Position

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us. Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

Requirements

• Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Business Analytics, Business Administration, Management Science, Marketing, or a related field, and 3 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Business Analytics, Business Administration, Management Science, Marketing, or a related field, and 5 years of post-bachelor's, progressive related work experience.
• Of the required experience, must have 2 years of experience in each of the following:
• Providing end-to-end enterprise and business-to-business product management, including coordinating cross-functional, geographically distributed business and technical teams for product and growth strategy, competitive positioning, ROI estimate, and revenue generation;
• Defining product requirements and optimizing product user experience (UX) by collecting user pain points, reviewing competitor analysis, and analyzing user needs;
• Analyzing data related to user behavior, model performance, and revenue impact to identify potential improvement of a product;
• Interfacing directly with business leaders and stakeholders to present product or project documents, including strategy, timeline, and status documents;
• Analyzing and interpreting results from experimental design, standard experimental design, randomized control test, data-driven statistical analysis, and attribution analysis to gain insights that inform media strategies and business decisions; and
• Building dashboards and reports to gather and process large quantities of data to support the monitoring and evaluation of product performance using SQL.

Responsibilities

• Own the development and implementation of commercial products and process strategies to mitigate risks and ensure user quality on the platform.
• Manage day-to-day operations process and project planning and streamline project management and product development workflows.
• Maintain quality standards, develop policies for high-level service delivery, and address operational challenges to drive overall performance improvements.
• Build and manage user feedback loops, including designing surveys, polls, and interviews to gather product feedback and make recommendations for product improvement.
• Optimize operational processes to enhance efficiency, identify improvement opportunities, and implement solutions for continuous enhancement.
• Measure and visualize the effectiveness of technology product updates and optimize user conversion and retention rates.
• Collaborate with cross-functional teams to design and execute product launches, focusing on achieving product growth key performance indicators (KPIs).
• Mentor junior-level team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees