MODEL HOST

FINE ENTERTAINMENT MANAGEMENT•Spring Valley, NV

7d•Onsite

About The Position

Responsible for providing friendly, engaging, and superior service to every guest. Create a warm, friendly, welcoming atmosphere for guests. Greets and seats parties throughout the restaurant using the established Sequence of Service. Keep the assigned stations cleaned and stocked at all times. Assist other team members with various duties as assigned.

Requirements

Must be 18 years or older
Previous experience in desired position is preferred
Must possess excellent customer service and communication skills
Must be able to initiate and engage guests in conversation in a professional manner
Must possess a valid Health Card issued by the Southern Nevada Heath District
Must have basic math skills
Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift
Must be able to communicate fluently in English

Responsibilities

Greet all guests sincerely with a smile and eye contact, and provide superior guest service.
Actively promote the venue by engaging every guest and potential guest with in your immediate reach
Efficiently seats guests following the service sequence standards
Bid farewell to each guest and inviting them to return
Answer telephone calls properly and directing the call to the appropriate party when necessary.
Run food to tables throughout the restaurant announcing each item as delivered
Properly quote wait times for guests and log guests into the reservation system
Bus Tables as necessary throughout the restaurant
Possess thorough knowledge of all menu items and ability to suggestively sell items to guests
Properly set up host stations at start of shift, and break down station at end of shift
Clean assigned section and side stations, including menus, tables, chairs, and side stations
Assist in maintaining the cleanliness and presentation of restaurant
Stack and wipe plates and glassware in dish area, maintaining a clean an organized area
Empty trash cans to maintain service and sanitation standards
Perform assigned side work
Actively market FINE ENTERTAINMENT venues by collecting guests’ personal information for the marketing database
Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District
Adhere to all Department and Company Policies and Procedures