Mobility Customer Data Manager - Onsite

RTX • East Hartford, CT

1d • Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? The Mobility Logistics Program Management (LPM) organization provides comprehensive fleet management services for all fielded F117 engines and will support F139 (KC46 Tanker) sustainment when that program matures to the sustainment phase. The F117 LPM manages the overhaul and repair of all removed engines and also provides support for the engines installed on the 275 C-17 aircraft operated by the USAF and international air force customers. The selected candidate will be a member of the F117 LPM Technical Management Team, whose mission is to provide the highest level of technical support to ensure sound engine configuration management policies leading to superior fleet operational performance through digital tools (F117 Atlas & Maintenix), dashboards, and automation.

Requirements

• BS degree in Computer Science or Science, Technology, Engineering or Mathematics (STEM)
• 8 years of project management experience or An advanced degree with 5 years of project management experience
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
• Previous experience with databases and front-end applications
• Proficiency in SQL and use of the Microsoft Office Suite, especially Excel and Access

Nice To Haves

• Experience with Maintenix, Python, USAF FMxC2 system, Solumina, and SAP is a plus
• Experience using data analytics to solve business problems
• Previous C17/F117 experience preferred
• Experience of shop maintenance experience in the field of aviation
• Engine overhaul shop, engine test, and/or Air Force depot or flight line maintenance experience
• Knowledge of jet engine repair and overhaul maintenance practices
• Strong oral and written communication skills, good interpersonal skills, and ability to work within a team environment

Responsibilities

• Manage and continue to build upon the F117 Atlas application (web-based tool) to aid LPM and depot personnel in management of F117 maintenance, including necessary functionality to eliminate the need for MS Access databases
• For updated/new F117 Atlas features, define requirements that will be flowed to the contractor and perform validation testing on the updates delivered by the contractor
• Manage the flow of F117 maintenance data from engine depots. This data resides primarily in Maintenix Atlas (web-based tool), and Access databases
• Provide technical support, as well as project management for contractor technical support, for break/fix as well as proactive maintenance in Maintenix (front-end and back-end), Atlas, and Access databases
• Develop and manage the development of new data tools that satisfy the requirements from F117 maintenance data customers.
• Mine data from F117 Atlas and Maintenix (front-end and back-end) and other sources to support business analytics and engineering investigations
• Support a team dedicated to validating, analyzing, and interpreting large amounts of maintenance data to provide insightful and meaningful conclusions that can be used across Mobility Programs

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees