Ford Mobile Service Technician

Pohanka of Salisbury•Salisbury, MD

About The Position

Pohanka Ford is seeking Mobile Service Technicians who are certified and enjoy providing excellent customer service, a flexible schedule, and working independently. The Pohanka Family of Dealerships has a long history, starting as a single service repair facility in 1919 and growing to 20 dealerships across Northern Virginia, Maryland, Washington DC, and Texas. Pohanka of Salisbury has been on the Eastern Shore for over 20 years, since 1999. The company prides itself on a collaborative team approach, encouraging success and career development for its members. Pohanka has received accolades such as the Time Magazine National Quality Dealer Award and the Sports Illustrated AIADA All-Star Dealer Award.

Requirements

2+ years of Service Technician experience
Must hold a high school diploma or equivalent
Excellent customer service skills
Basic Computer Skills
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Excellent oral and written communication skills
Team player
Must have a valid driver’s license
Math, reading, and computer skills
Ability to learn new technology, repair, and service procedures and specifications
Able to operate electronic diagnostic equipment

Responsibilities

Travel to customers' locations to provide mobile service within 50 miles of Salisbury, MD
Performs work specified on the repair order with efficiency and in accordance with dealership standards
Tests components and systems using diagnostic tools and special service equipment
Diagnoses, maintains, and repairs vehicle automotive systems, including engine, transmission, electrical steering, suspension, brakes, air conditioning
Communicates directly with the customers to keep them informed on work completed and cost estimates
Executes repairs under warranty to manufacturer specifications
Maintain accurate records of services performed and parts used.