Mobile Service Technician

Lithia & Driveway•Sterling Heights, MI

About The Position

Ford Sterling Heights Ford is seeking a skilled and customer-focused Mobile Service Technician to join our team. This role is ideal for a motivated individual who enjoys working independently, solving problems on the go, and delivering top-tier automotive service directly to our customers—whether on-site at the dealership or off-site at homes or businesses.

Requirements

Professional demeanor and ability to remain composed in high-pressure situations.
Strong attention to detail and a sense of urgency.
Excellent communication and customer service skills.
Valid driver’s license and clean driving record.
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Nice To Haves

Previous experience as an automotive technician preferred.

Responsibilities

Perform maintenance services, recalls, and light repairs efficiently and accurately, following Ford and dealership standards.
Travel to customer locations to complete scheduled service appointments.
Diagnose vehicle issues and recommend appropriate repairs.
Road-test vehicles to verify the quality of work performed.
Accurately document all services, repairs, and test results.
Maintain a personal inventory of standard mechanic tools (e.g. screwdrivers, wrenches, pliers, hammers, etc.).
Complete all required Ford and dealership training programs.