Mobile Service Technician

Valley Ford of Columbus•Columbus, OH

48d•$20 - $26

About The Position

We are looking for a Mobile Service Technician to join our growing team! The right candidate will have service technician experience and be ASE certified. Previous experience is preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls. Valley Truck Centers is a family-owned and operated company that was founded in 1964. Our company has grown to more than 12 rooftops, including multiple OE vehicle lines, Body Upfit companies, and Rentals. Our success results in our continuous drive to deliver excellent customer service and our commitment to our employees. We are a career-minded company that currently employs multiple 20 years plus employees to date.

Requirements

Detail-oriented and organized
Valid driver license - Less than 4 points
ASE/Manufacturer certifications
Service Technician experience preferred
Strong use of technological devices including tablets

Nice To Haves

Ford certifications are desirable but not mandatory
Previous experience is preferred but not required

Responsibilities

Provide an exceptional customer experience to drive loyalty
Engage with many different customers each day and represent the dealership
Organize and prepare for the day’s appointments
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly