Mobile Service Technician

Ted Britt Automotive GroupFairfax, VA
9d

About The Position

Ted Britt Ford is seeking a Mobile Service Technician to support our Ford Mobile Service Program. This role delivers routine maintenance and approved minor repairs directly to customers, providing convenience without sacrificing quality or safety.

Responsibilities

  • Perform Ford-approved mobile maintenance services including oil changes, tire rotations, battery replacements, wiper replacements, and light recall work.
  • Travel to customer homes, workplaces, or designated locations using a dealership-provided mobile service vehicle.
  • Conduct basic vehicle inspections to confirm eligibility for mobile service.
  • Communicate professionally with customers regarding services performed and vehicle condition.
  • Coordinate daily routes and schedules with the Mobile Service Coordinator.
  • Ensure required parts, tools, and supplies are stocked prior to service visits.
  • Accurately document services completed in the dealership management system.
  • Maintain cleanliness, organization, and safety of the mobile service vehicle.
  • Adhere to all Ford Mobile Service Program guidelines, dealership policies, and safety standards.
  • Refer repairs beyond the mobile service scope to the Service Department.
  • Ability to stand, bend, kneel, and work in outdoor environments for extended periods.
  • Ability to lift and carry up to 50 pounds regularly.
  • Ability to operate hand tools, diagnostic equipment, and service vehicles safely.
  • Ability to communicate clearly in person and electronically.
  • Maintain regular and predictable attendance.

Benefits

  • Competitive hourly pay based on experience
  • Medical, Dental, and Vision Insurance
  • LegalShield Coverage
  • Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
  • 401(k) with Employer Match
  • Paid Sick Leave, Vacation, and Holidays
  • Company-provided mobile service vehicle, tools, and equipment
  • Employee discounts on vehicles, parts, and services
  • Full-time, Monday through Friday with occasional Saturdays as needed.
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