Mobile Service Technician

Ilderton Dodge Chrysler Jeep RAM • High Point, NC

3d • Onsite

About The Position

Ilderton Automotive is seeking an experienced Mobile Service Technician to support our growing fleet and retail customer base throughout the Triad region. This role is ideal for a skilled Mopar or automotive technician who enjoys working independently, diagnosing vehicles in the field, and delivering highquality service off site from the Ilderton Automotive campus in High Point, NC. The Mobile Service Technician will primarily service fleet customers while also supporting retail customers who have purchased vehicles from Ilderton Automotive and require offsite assistance.

Requirements

• 5+ years of professional automotive technician experience required
• Strong diagnostic skills with electronic and mechanical systems
• Ability to work independently in offsite environments
• Excellent communication and customer service skills
• Valid driver’s license with a clean driving record
• Ability to lift, bend, and work in various field conditions

Nice To Haves

• Mopar experience strongly preferred (other advanced automotive experience considered)

Responsibilities

• Perform multipoint vehicle inspections at customer locations
• Diagnose vehicle concerns using Mopar MicroPod and mobile internet connectivity
• Identify operational issues through handson testing and customer interviews
• Provide accurate assessments and recommendations for repairs or next steps
• Interview clients upon arrival to understand vehicle concerns and operating conditions
• Communicate findings clearly and professionally to customers
• Assist in planning repairs and service solutions in coordination with Ilderton Automotive
• Work closely with the oncampus Service Lane Manager, Service Advisor and Shop Foreman
• Receive dispatch information and service priorities from the Ilderton Automotive campus
• Provide timely updates on vehicle status, findings, and repair recommendations
• Primarily support fleet customers throughout the Triad
• Respond to retail service calls for customers who purchased vehicles from Ilderton Automotive
• Maintain consistent service quality across both fleet and retail accounts

Benefits

• Companyprovided vehicle, tools, and technology
• Opportunity to work independently while supported by a professional service team
• Eligible for full benefits package including but not limited to medical, dental, vision, life insurance, degrees@work , etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed