Mobile Service Technician in Training
About The Position
We are seeking a reliable, customer-focused person to train into our Mobile Service Technician team. This role is responsible for performing scheduled maintenance services and manufacturer recalls at customer locations. You will not be learning to do major mechanical repairs, but will need a strong focus on quality, professionalism, and customer interaction. The role will contribute to the development of the Mobile Service program, working closely with the Mobile Technician team to enhance the customer experience and establish a strong foundation for future growth and scalability. The Mobile Service Technician in Training will be $23/hour plus bonues, for a total compensation ranging from $48-50k/year, based on performance.
Requirements
- Experience as an automotive technician with Subaru maintenance/recall work (experience with other makes is a plus).
- Strong interpersonal and face-to-face communication skills.
- Dependable, punctual, and capable of working independently.
- Must be personable, customer-oriented, and enjoy interacting with people.
- Valid driver’s license with a clean driving record.
- Ability to lift 50 lbs and work in varying weather conditions.
- Live by our Core Values: Accountable and Self-Disciplined, Look for the Good in Every Situation, Continuously Move Forward, Innovate, and Improve, Teamwork and Respect for Everyone, Honest, Ethical, and Transparent, Care for People, Pets, and the Planet, Treat Everyone Like Family
Nice To Haves
- Subaru or OEM certification is a plus but not required (training available).
Responsibilities
- Perform routine maintenance services including oil changes, tire rotations, battery replacements, brake inspections, and recall work using a mobile service vehicle.
- Ensure all work is completed in strict accordance with Subaru factory standards and safety procedures.
- Reviews guest service history in the DMS, Subaru Net, Carfax, applicable platforms for assigned appointments.
- Contacts guests to confirm services and recommend interval-based maintenance as needed.
- Coordinates with parts for daily needs and manages on-hand inventory of common items for on-site readiness.
- Based on MPI findings, notify the guest of any repairs outside mobile scope and coordinate dealership pickup and loaner arrangements.
- Arrive on time to all appointments and maintain an efficient daily schedule.
- Communicates with guests professionally, explaining services, answering questions, and advising on future maintenance.
- Maintain a clean, organized, and well-stocked mobile service vehicle.
- Accurately document all work performed and submit service records promptly.
- Represent the dealership brand positively and professionally within the community.
- Self-manage daily responsibilities and adapt to changing schedules or customer needs.
Benefits
- Competitive pay and benefits package.
- Paid Subaru and multi-brand technical training, along with advisor and parts process training, provided to support success in the role.
- Tools, equipment, resources, and apparel provided, with input welcomed on additional needs - Click here to see the mobile vehicle set-up that you'd be taking to guests' homes.
- A supportive team culture that values customer and employee satisfaction.
- Opportunity to represent an established Subaru dealership while working independently in an innovative, future-focused mobile service program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
