Mobile Event Expert

T-Mobile • Gurnee, IL

2d • $20 - $35

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports retail sales and service goals by engaging customers in a mobile event environment to deliver a positive experience. It involves building relationships with customers and local businesses to promote brand awareness and drive sales. The role differentiates by combining direct sales activities with community outreach and event support. Success is measured by achieving sales targets, customer satisfaction, and effective collaboration with sales associates. The work impacts the organization by enhancing customer engagement and expanding market presence through events and partnerships.

Requirements

• High School Diploma/GED (Required)
• Customer Service Strong Customer Service skills; Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required)
• Retail Sales Retail experience in high volume environment and ability to work in varied environments including external events (Required)
• Detailed Organization Strong organization, multi-tasking, versatility, communication and attention to detail (Required)
• Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required)
• Mathematics Consistent accuracy with basic math and proficient use of a calculator (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• Travel Required (Yes/No): Yes

Nice To Haves

• 6 months Retail experience in high volume environment (Preferred)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Drive sales results by collaborating with retail and partner sales associates during mobile events to support customer purchases
• Build community partnerships by networking with local businesses to increase brand visibility and event attendance
• Engage customers proactively in a dynamic retail setting to provide product education and ensure satisfaction
• Train and support sales associates to adapt to the mobile event environment and deliver consistent customer experiences
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• Full and part-time employees have access to the same benefits when eligible.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees