Mobile Event Expert

T-Mobile • Novi, MI

3d • $20 - $35

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Responsible for providing customers an exceptional retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

Requirements

• 6 months Retail experience in a high volume environment preferred
• 6 Months of Customer Service and/or Sales Experience, Retail Environment preferred
• Strong Customer Service skills; Passion, integrity, and energy is vital to build a dynamic work environment necessary to deliver a world-class shopping experience
• Retail experience in a dynamic environment and ability to work in varied environments including external events
• Strong organization, multi-tasking, versatility, communication, and attention to detail
• Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environments
• Consistent accuracy with basic math and proficient use of a calculator is required
• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Frequent travel required

Responsibilities

• Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support through proactive outreach to local businesses with Partner Associates.
• Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals, and events. May be used for emergency relief.
• Proactively engages with a broad range of customers in a highly visible and energetic retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.
• Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.
• Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.
• Acclimate local Mobile Associates and Partner Sales Associates to unique event environments to provide an outstanding customer experience.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Benefits

• Competitive base pay plus annual bonus
• Benefits for part-time and full-time associates
• Medical, dental, and vision benefits
• Matching 401(k)
• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
• Generous paid time-off programs
• Phone service discounts
• Education reimbursement
• Serious growth potential for your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees