Mobile Event Expert-D
About The Position
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role supports retail sales events by providing customers with a comprehensive and welcoming experience in a mobile showroom environment. It involves engaging customers to understand their needs and recommending appropriate products and services while supporting sales associates. The role differentiates itself by combining direct sales activities with community outreach and partnership development. Success is measured by achieving sales goals, customer satisfaction, and effective collaboration with team members. The work enhances the organization's presence in local communities and contributes to overall customer engagement and brand awareness.
Requirements
- High School Diploma/GED (Required)
- Less than 2 years 6 months Retail experience in high volume environment (Preferred)
- Less than 2 years 6 months of customer service and/or sales experience, Retail environment (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
Nice To Haves
- Less than 2 years 6 months Retail experience in high volume environment (Preferred)
- Less than 2 years 6 months of customer service and/or sales experience, Retail environment (Preferred)
Responsibilities
- Drive sales performance by collaborating with retail and partner sales associates during events to meet sales targets
- Build community partnerships by networking with local businesses to increase brand awareness and support event participation
- Engage proactively with diverse customers to provide product education, answer inquiries, and ensure customer satisfaction
- Train and support sales associates to adapt to the event environment and deliver consistent customer experiences
- Also responsible for other duties/projects as assigned by business management as needed
Benefits
- Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
- employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
- Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year.
- Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
- medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
- eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
