Mobile Device Repair Technician
About The Position
Join Our Pro-Staff Team at Batteries Plus! Are you a hands-on problem solver who loves taking things apart, fixing what's broken, and helping people? Looking for a stable, full-time job where you can build real technical skills and a long-term career? Batteries Plus is hiring a Repair Technician to join our growing Pro-Staff team. About Us Batteries Plus is the nation's top provider of battery, lighting, repair, and power solutions. What started with batteries for every device has expanded into professional phone/tablet repair, key fob cutting and programming, automotive and specialty battery installation, and lighting solutions for homes and businesses . Whether customers need to Power It, Light It, or Fix It , they rely on us for expert service and dependable solutions. With 700+ stores nationwide - including 6 locally owned stores in South Central PA and Northern MD - Batteries Plus offers a strong foundation for building a career in technical repair, retail, and operations. Whatever your role, as part of the Batteries Plus team, you are a valued teammate and part of our mission to deliver outstanding customer service. We offer more than competitive pay, including formal training, performance incentives, paid vacation and holidays, quality healthcare options, and a retirement plan to help you plan for the future. And if you're eager to grow, we provide clear advancement opportunities into Tech Lead , Tech Supervisor, and Store Leadership roles. No tech repair experience? No problem! If you're mechanically inclined, tech-curious, and enjoy helping people, we will train you, certify you, and help you master the work.
Requirements
- 18+ years of age with a valid driver's license
- Strong mechanical or technical aptitude
- Great communication and customer service skills
- Comfortable using tools, small parts, and diagnostic equipment
- Basic computer and math skills
- Able to lift up to 50 lbs and stand for extended periods
- Available for a consistent 40-hour schedule including weekends
Nice To Haves
- Experience in electronics repair, auto service, or hands-on technical work
- Customer service or retail experience
- A strong interest in tech, troubleshooting, or gadget repair
- A desire to grow into roles such as Tech Lead, Tech Supervisor, Assistant Manager, or Store Manager
Responsibilities
- Perform mobile device and tablet repairs such as screens, batteries, cameras, and ports
- Complete automotive key fob programming and cutting
- Install automotive, commercial, and specialty batteries
- Run diagnostics, testing, and repair documentation according to company standards
- Assist customers with repair recommendations, timelines, and warranty information
- Help with retail sales when needed and support smooth customer flow
- Maintain a clean, organized, and safe service bench
- Assist with inventory, stocking, and daily operational tasks
- Participate in ongoing training to earn and maintain WISE Level 1 & Level 2 certifications
Benefits
- Health Insurance: Medical, Dental, Vision
- 401(k) with employer match
- Paid time off & paid holidays
- Company-paid life insurance & optional short-term disability
- Employee discounts
- Recognition & rewards program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
