Mobile Crisis Specialist I

Centerstone•Clarksville, TN

1d•Onsite

About The Position

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, Centerstone offers rewarding opportunities to serve all ages in a variety of settings. Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for clients, staff and community. The Mobile Crisis Specialist I is responsible for providing face to face, phone, and telehealth crisis response and assessment services to individuals experiencing any mental health crisis. This role provides support and linkage to other area resources with follow up services to individuals in crisis and their families. The specialist represents Centerstone in a professional manner when interacting with external entities. This is an on-site position based at the Centerstone Crisis Walk-In Center in Clarksville, TN. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.

Requirements

Effectively communicate via written, verbal, in person and virtual methods.
Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
Knowledge of crisis intervention skills.
Bachelor's degree required.
Must have valid driver's license and able to drive to community assessments.

Responsibilities

Provide coverage of crisis service beyond scheduled work hour/shifts and as assigned by crisis service supervisor.
Maintain accurate records of all contacts and enter all data in a timely manner.
Client’s follow-up needs are documented for Team follow-up.
Deescalates crisis situations as needed.
Thorough assessment of risk of harm to self or others is clearly documented and plan to assure safety is thorough and feasible.
Make appropriate referrals for least restrictive treatment possible to ensure psychiatric needs are being met as evidenced by documentation.
Clinician makes every effort to respond to calls promptly.
Creates an atmosphere of cooperation with Centerstone departments, community agencies, mental health consumers, and the public at large.
Attend all team meetings, clinical supervision and completes online trainings as required.